SW-007-RSP-291
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Repairs Supervisor – Social Housing
£42,000 - 45,000 per annum
Permanent Position – Company Vehicle Included
Location: Enfield, Herts
Covering Herts/Essex (Mobile role)
An exciting opportunity has arisen to oversee a frontline team of up to 15 operatives across various trades, delivering responsive repairs and maintenance services across a maintenance contractors Housing Association and Local Authorities housing contracts
Position Overview
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This is a key supervisory role within the property services division, overseeing day-to-day responsive repairs and planned maintenance activities
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You will work directly for the contractor, ensuring tenant satisfaction, team productivity and service delivery against set KPIs
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You'll be a visible presence in the field, providing leadership to operatives across multiple trades (plumbing, carpentry, decorating, etc.)
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The role will be a mix of field-based and office coordination, with flexibility to travel across the local housing portfolio in Essex/Herts
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**A full UK driving licence is required – a company vehicle and fuel are provided.**
Key Responsibilities
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Lead and motivate a team of 10–15 multi-trade operatives delivering responsive and planned maintenance
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Schedule and manage repairs to ensure timely and quality resolution of tenant issues
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Undertake regular site visits and inspections, ensuring works are completed to specification
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Ensure compliance with health & safety standards and internal procedures including tool box talks, RAMS and safeguarding
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Work closely with internal planners, surveyors, customer services and stores to ensure effective coordination
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Provide xgikmsk accurate reporting on job status, material use and team performance via PDA and internal systems
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Liaise with residents, provide updates and ensure a tenant-focused approach to service delivery
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Support operatives with technical queries and escalate complex issues to senior management where required
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Contribute to continuous improvement by analysing trends, defects and recurring issues
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Ensure works adhere to agreed SORs, budgets, and timescales
What We're Looking For
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Proven experience supervising repairs or maintenance teams...
Repairs Supervisor in Chase employer: ITS Property Maintenance
At ITS Property Maintenance, we pride ourselves on being an exceptional employer that fosters a supportive and dynamic work environment in Reading. With comprehensive training and mentorship from industry experts, we empower our Trainee Recruitment Consultants to develop their skills and build successful careers in the Social Housing and Property Maintenance sector. Our culture encourages ambition and resilience, offering uncapped commission and genuine opportunities for career progression, making it an ideal place for those eager to learn and grow.
