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For Companies At a Glance
- Tasks: Plan and schedule repairs for social housing projects while supporting a busy admin team.
- Company: Join a leading council maintenance contractor in Southampton with a focus on social housing.
- Benefits: Competitive salary, permanent position, and a supportive work environment.
- Why this job: Make a difference in the community by ensuring timely repairs for social housing residents.
- Qualifications: Experience in administration or planning, strong organisational skills, and proficiency in Microsoft Office.
- Other info: Office-based role with no hybrid options, ideal for those who thrive in a dynamic team.
The predicted salary is between 24000 - 36000 £ per year.
£28,000 - £31,000 Permanent Working for a Council Maintenance Contractor Based in Southampton
Role good to knows:
- Would suit a car driver due to lack of public transport
- Permanent position working in a Social Housing Maintenance head office team
The Opportunity
We are seeking an experienced works planner to support a social housing repairs contract team delivering social housing reactive maintenance projects on the South Coast. This is a permanent role, but could also be offered on a temp2perm basis potentially if desired. The role is office based and located in the Bursledon area working within a busy admin works team, currently it is 5 days a week with no hybrid offered.
Role Summary
ITS Property Maintenance is looking to support the appointment of a reliable and organised Administrator / Planner to provide comprehensive office and planning support to a busy Social Housing Repairs team. You will play a key part in keeping administrative, planning and scheduling processes running smoothly, ensuring information is planned and recorded accurately, documentation is well maintained, and the team is supported in meeting repair deadlines.
Project Background
ITS Property Maintenance is working in partnership with a client to source a scheduler/planner to support their multiple social housing responsive maintenance contracts.
Key Duties
Your responsibilities will include:
- Planning, Scheduling duties organising internal trade operatives on booked repair appointments
- Speak to tenants over the phone or on email to book and arrange repairs to be carried out
- Manage the repair from booking to completion
- Providing general administrative and clerical support
- Maintaining trackers, logs, and internal records
- Entering data accurately and within required timeframes
- Responding to queries from team members and the client
- Preparing clear, professional documentation and correspondence
- Assisting the team in achieving deadlines and performance targets
Preferred Experience & Skills
- The ideal candidate will demonstrate:
- Previous experience in an administrative or office-based role
- Worked on a Social Housing, Local Authority, FM Repairs contract in a planning or scheduling position/remit
- Strong working knowledge of Microsoft Office applications
- Confidence updating spreadsheets and handling data entry
- Excellent organisational skills with the ability to prioritise workloads
- High attention to detail and accuracy
- Clear verbal and written communication skills
Next step to apply for this Administrator / Planner role: As a candidate ideally with similar experience, you will already know the technical specifications of this role, but following your application of interest, you will have the role explained in more detail.
Scheduler / Planner in Bursledon employer: ITS Property Maintenance
Contact Detail:
ITS Property Maintenance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler / Planner in Bursledon
✨Tip Number 1
Get to know the company! Research ITS Property Maintenance and their projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills. Since you'll be speaking with tenants and team members, being clear and confident is key. Role-play common scenarios to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed schedules or handled multiple tasks in previous roles. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Scheduler / Planner in Bursledon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Scheduler/Planner role. Highlight your experience in administrative roles and any specific work you've done in social housing or maintenance contracts. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your organisational skills and any relevant experience you have in planning or scheduling. Keep it professional but let your personality show through!
Show Off Your Tech Skills: Since this role involves a lot of data entry and using Microsoft Office, make sure to mention your proficiency with these tools. If you've worked with spreadsheets or maintained logs before, give us the details. We love a candidate who knows their way around tech!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at ITS Property Maintenance!
How to prepare for a job interview at ITS Property Maintenance
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and maintenance processes. Familiarise yourself with the specific duties mentioned in the job description, like planning and scheduling repairs. This will show that you're genuinely interested and ready to hit the ground running.
✨Show Off Your Organisational Skills
Prepare examples from your past experience where you've successfully managed multiple tasks or projects. Highlight how you prioritised workloads and maintained accuracy under pressure. This is key for a Scheduler/Planner role, so be ready to impress!
✨Practice Your Communication
Since you'll be speaking to tenants and team members regularly, practice clear and professional communication. You might even want to role-play some scenarios where you book repairs or respond to queries. This will help you feel more confident during the interview.
✨Be Ready with Questions
Prepare thoughtful questions about the role and the team dynamics. Ask about the tools they use for scheduling or how they measure success in the position. This shows that you're engaged and thinking ahead about how you can contribute to the team.