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For Companies At a Glance
- Tasks: Support a social housing repairs team with planning and administrative duties.
- Company: Join ITS Property Maintenance, a leader in social housing maintenance.
- Benefits: Earn £15 - £20 per hour with long-term contract opportunities.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Experience in administration and strong organisational skills required.
- Other info: Office-based role in Saffron Walden with potential for permanent position.
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
£15 - £20 per hour
Long term contract work
Working for a Council Maintenance Contractor
Based out of Saffron Walden (CB11 4LH)
Long-term temp role
Social Housing Maintenance
Role good to knows:
- Would suit a car driver due to lack of public transport
- Long term temp position working in a Social Housing Maintenance head office team
The Opportunity
We are seeking an experienced planner to support a social housing repairs contract team delivering social housing maintenance projects in CB10, CB11, CM22, CM23, and CM24. This is a long-term temporary assignment, initially offered on an ongoing long-term contract, with the potential to extend and go perm. The role is office based and located in the Saffron Walden (CB11 4LH) area working within a busy newly formed works team.
Role Summary
ITS Property Maintenance is looking to appoint a reliable and organised Administrator / Planner to provide comprehensive office and planning support to a busy Social Housing Repairs team. You will play a key part in keeping administrative, planning and scheduling processes running smoothly, ensuring information is planned and recorded accurately, documentation is well maintained, and the team is supported in meeting repair deadlines.
Project Background
ITS Property Maintenance is working in partnership with a client to deliver a major social housing maintenance contract.
Key Duties:
- Your responsibilities will include:
- Planning, Scheduling duties organising internal trade operatives on booked repair appointments
- Speak to tenants over the phone or on email to book and arrange repairs to be carried out
- Manage the repair from booking to completion
- Providing general administrative and clerical support
- Maintaining trackers, logs, and internal records
- Entering data accurately and within required timeframes
- Responding to queries from team members and the client
- Preparing clear, professional documentation and correspondence
- Assisting the team in achieving deadlines and performance targets
Preferred Experience & Skills:
- The ideal candidate will demonstrate:
- Previous experience in an administrative or office-based role
- Worked on a Social Housing, Local Authority, FM Repairs contract in a planning or scheduling position/remit
- Strong working knowledge of Microsoft Office applications
- Confidence updating spreadsheets and handling data entry
- Excellent organisational skills with the ability to prioritise workloads
- High attention to detail and accuracy
- Clear verbal and written communication skills
Next step to apply for this Administrator / Planner role:
As a candidate ideally with similar experience, you will already know the technical specifications of this role, but following your application of interest, you will have the role explained in more detail.
ITS Property Maintenance are acting as an employment business for this vacancy. ITS Property Maintenance specialise in working within the social housing sector where we work with: Housing Association, Local Authority, Direct Labour Organisation, Maintenance Contractors, Estates Department, FM Contractors. Providing Maintenance Trades and Labour Operatives, Operational Management Staff, Customer and Delivery Support Professionals.
Administrator / Planner employer: ITS Property Maintenance
Contact Detail:
ITS Property Maintenance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator / Planner
✨Tip Number 1
Get to know the company before your interview! Research ITS Property Maintenance and their social housing projects. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to planning and administration. Think about how your previous experience aligns with the responsibilities of the Administrator / Planner role, and be ready to share specific examples.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and being punctual shows that you’re organised and respect the interviewer’s time.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. Plus, it shows good manners!
We think you need these skills to ace Administrator / Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, especially in social housing or planning. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Administrator / Planner role. Be sure to mention any specific experiences that relate to the job description and show us your enthusiasm for the position.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us see your organisational skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at ITS Property Maintenance
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrator / Planner in social housing maintenance. Familiarise yourself with the key duties mentioned in the job description, like planning and scheduling repairs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
During the interview, be ready to discuss your organisational skills. Prepare examples from your past experience where you successfully managed multiple tasks or projects. Highlight how you prioritised workloads and maintained accuracy, as these are crucial for the role.
✨Communicate Clearly
Since you'll be speaking to tenants and team members, clear communication is key. Practice articulating your thoughts and responses to common interview questions. You might even want to role-play with a friend to get comfortable with discussing your experience and skills.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the projects you'll be working on. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to learn more about what’s expected from you.
