At a Glance
- Tasks: Sort, validate, and process customer forms with precision and care.
- Company: Dynamic tech provider in Belfast focused on client-centric solutions.
- Benefits: 26 days annual leave, healthcare options, and a pension scheme.
- Other info: Fixed term contract with potential for permanency and free onsite parking.
- Why this job: Join a rapidly changing team and make a real difference in client services.
- Qualifications: Experience in administration and strong attention to detail required.
The predicted salary is between 24000 - 28000 € per year.
Working Arrangements: Fixed term contract with potential for permanency, 37.5 hours per week. 5 days office based in Titanic Quarter, Belfast. Free onsite parking.
About Us: iTS is a Northern Ireland-based provider of technology and solutions for complex case management and other bespoke government and private customer solutions. We are a rapidly changing, ambitious and dynamic business located in Belfast. We seek people who, like us, put the client at the heart of everything they do.
About the Role: We are seeking a detail-oriented service operator for the sortation, validating, scanning and processing of returned customer forms and documents across both paper based and system based workflows. The ideal candidate will have accurate data entry and strong organizational skills, with a commitment to maintaining confidentiality and compliance.
Key Responsibilities:
- Sort and scan all incoming post.
- Review, verify and validate returned forms & documentation.
- Accurate data entry on customer case management systems.
- Maintaining various spreadsheet records.
- Secure filing of hardcopy documents.
- Any other ad hoc client administration as required for business processing.
Essential Skills & Experience:
- Previous administration experience in regulated industries is advantageous.
- Experience with document verification or compliance processes.
- Proficiency in Microsoft Office and data entry systems.
- Ability to work independently and manage multiple tasks efficiently.
- Strong attention to detail and accuracy, adhering to precise processes, and escalating queries as necessary.
- Ability to handle sensitive information with discretion.
- Compliance with data protection regulations and internal policies.
Being a member of the team at iTS, you will be rewarded by our company benefits, these are just a few of what is on offer:
- 26 days annual leave
- Benefits which can be opted into such as private healthcare insurance, dental insurance, and critical illness
- Pension scheme including ER contributions up to 10% matching
Skills: Admin Duties, Compliance, Microsoft Suite, Multitasking, Attention to detail, Process Control, Data Protection
Benefits: Parking, Medical Aid / Health Care, Pension
Service Operator JBLE1_NI in Belfast employer: ITS Computing
iTS is an excellent employer located in the vibrant Titanic Quarter of Belfast, offering a dynamic work environment where employees are encouraged to put clients at the heart of their efforts. With a commitment to employee growth, competitive benefits including 26 days of annual leave, and options for private healthcare, iTS fosters a supportive culture that values attention to detail and compliance, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Operator JBLE1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with yours. This will help you show that you're not just another candidate, but someone who truly fits into their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Service Operator JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous administration experience and any relevant compliance work to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how your attention to detail and organisational skills have helped you in past roles, especially in regulated environments.
Showcase Your Tech Skills:Since we’re looking for someone proficient in Microsoft Office and data entry systems, don’t forget to mention any relevant software you’ve used. If you have experience with case management systems, make sure to highlight that too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at ITS Computing
✨Know the Company Inside Out
Before your interview, take some time to research iTS and its role in providing technology solutions. Understand their mission and values, especially how they put clients at the heart of everything they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a service operator, attention to detail is crucial. Prepare examples from your past experiences where your accuracy made a difference, whether in data entry or document verification. Highlighting these instances will demonstrate that you can handle sensitive information with discretion and maintain compliance.
✨Familiarise Yourself with Relevant Tools
Make sure you're comfortable with Microsoft Office and any data entry systems mentioned in the job description. If you have experience with specific software used in regulated industries, be ready to discuss it. This shows that you can hit the ground running and adapt quickly to their workflows.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage multiple tasks and handle sensitive information. Think of scenarios where you've had to prioritise tasks or resolve issues while maintaining confidentiality. Practising these responses will help you feel more confident during the interview.
