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- Tasks: Lead training activities for a major digital transformation project in the public sector.
- Company: Join iTS, a tech provider in Northern Ireland, delivering bespoke solutions for complex case management.
- Benefits: Enjoy a hybrid work model with flexible options and a vibrant office environment in Belfast.
- Why this job: Be at the forefront of digital change, shaping training strategies that impact real-world outcomes.
- Qualifications: 5+ years in training for complex enterprise solutions; strong communication and organisational skills required.
- Other info: Collaborate with senior management and project teams to drive innovative training solutions.
The predicted salary is between 36000 - 60000 £ per year.
iTS is a Northern Ireland based provider of technology and solutions for complex case management and other bespoke government and private customer solutions. The Training Manager will play a crucial role in supporting our client’s digital transformation. They will take the lead on training activities for the replacement of a complex enterprise solution for a public sector client. This is a hybrid role with regular attendance to our Belfast office required.
Key Responsibilities:
- Perform a full Training Needs Analysis (TNA) to identify the specific training needs for client’s teams, departments, or business units based on their job roles, experience/knowledge and performance expectations.
- Collaborate with senior management and project teams to understand the training requirements and align them with the organisation’s digital transformation goals and broader organisational strategies to enable the development of a Training Strategy for the new solution and subsequently the detailed Training Plan (schedule).
- Work alongside the Project delivery team and Change Management to design and develop the supporting materials for an effective training program, utilising a mix of in-person, virtual, and self-paced training methods including user manuals, e-learning modules, videos and classroom-based sessions and mentoring.
- Evaluate training effectiveness through assessments, surveys, and feedback.
The successful candidate should have at least 5 years previous experience leading the analysis, design, development and delivery of the training of complex enterprise solution implementations and:
- Proficiency in conducting task analysis to correlate requirements with employee capabilities and identify specific knowledge and skills required.
- Experience scheduling complex modular based training for a significant audience base.
- Experience adapting and delivering innovative training solutions.
- Excellent written and oral communication skills, essential for training development and to enable management reporting.
- Problem-solving ability to identify training challenges before developing a solution.
- Organisational skills to multi-task in a high paced environment and manage time effectively to meet the Project training goals.
- Design and execute effective training programs within an agile or waterfall project.
- Leverage technology to plan and create training materials in a variety of media e.g. handouts, presentations, videos, online contextual help etc.
No agencies please.
Contact Detail:
ITS Computing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Manager - Learning & Development
✨Tip Number 1
Familiarise yourself with the latest trends in digital transformation and training methodologies. This will not only help you understand the role better but also allow you to speak confidently about how you can contribute to our goals during interviews.
✨Tip Number 2
Network with professionals in the Learning & Development field, especially those who have experience in public sector training. Engaging with them can provide insights into the challenges and expectations of the role, which you can leverage in discussions with us.
✨Tip Number 3
Prepare examples of your previous work that demonstrate your ability to conduct Training Needs Analyses and develop effective training strategies. Being able to share specific instances where you've successfully implemented training solutions will set you apart.
✨Tip Number 4
Showcase your problem-solving skills by thinking of potential training challenges we might face in this role. Presenting thoughtful solutions during your interview can highlight your proactive approach and readiness to tackle issues head-on.
We think you need these skills to ace Training Manager - Learning & Development
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training management, particularly in complex enterprise solutions. Use specific examples that demonstrate your ability to conduct Training Needs Analysis and develop training strategies.
Craft a Compelling Cover Letter: In your cover letter, emphasise your communication skills and problem-solving abilities. Discuss how your previous experiences align with the role's requirements, especially your proficiency in designing innovative training solutions.
Showcase Your Training Experience: Detail your experience in scheduling and delivering modular-based training for large audiences. Include metrics or feedback from past training sessions to illustrate your effectiveness and adaptability in various training methods.
Highlight Your Organisational Skills: Provide examples of how you've successfully managed multiple tasks in high-paced environments. Mention any specific tools or methodologies you’ve used to keep projects on track and meet training goals.
How to prepare for a job interview at ITS Computing Ltd
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in leading training for complex enterprise solutions. Highlight specific examples where you conducted Training Needs Analyses and how you tailored training programmes to meet diverse audience needs.
✨Demonstrate Your Communication Skills
Since excellent written and oral communication skills are essential, practice articulating your thoughts clearly. Consider preparing a brief presentation on a training topic relevant to the role to showcase your ability to convey information effectively.
✨Discuss Innovative Training Solutions
Think of examples where you've adapted or delivered innovative training solutions. Be ready to explain how you leveraged technology to create engaging training materials, such as e-learning modules or videos, and the impact they had on training effectiveness.
✨Prepare for Problem-Solving Scenarios
Anticipate questions that assess your problem-solving abilities. Prepare to discuss specific challenges you've faced in training delivery and how you identified and resolved them, demonstrating your proactive approach to overcoming obstacles.
