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- Tasks: Lead internal support teams and manage global Salesforce services.
- Company: Top SaaS provider in the UK with a focus on innovation.
- Benefits: Competitive salary, health insurance, and flexible hybrid working options.
- Why this job: Join a dynamic team and make a significant impact on global CRM solutions.
- Qualifications: 7+ years of Salesforce support experience and Agile project management skills.
- Other info: Exciting opportunity for career growth in a collaborative environment.
The predicted salary is between 48000 - 72000 £ per year.
A leading SaaS provider in the United Kingdom is seeking a Salesforce Support Manager to lead internal support teams and manage outsourced services. The role involves overseeing the global CRM solution, ensuring timely enhancements, and managing team dynamics.
The ideal candidate should have over 7 years of Salesforce support experience and be adept at running multiple implementation projects within an Agile framework.
The company offers a competitive benefits package including health insurance and flexible hybrid working options.
Global Salesforce Support Manager – IAM & Strategy Lead in London employer: ITRS Group
Contact Detail:
ITRS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Salesforce Support Manager – IAM & Strategy Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community and let them know you're on the hunt for a Global Salesforce Support Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your Agile project management skills. Be ready to share specific examples of how you've successfully led implementation projects in the past. We want to see that you can handle the pressure and keep things running smoothly!
✨Tip Number 3
Don’t forget to showcase your leadership skills! As a Salesforce Support Manager, you'll be managing teams and outsourced services. Think about times when you've motivated your team or resolved conflicts, and be ready to discuss these experiences during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us. So, what are you waiting for? Get your application in!
We think you need these skills to ace Global Salesforce Support Manager – IAM & Strategy Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Salesforce support experience and any relevant projects you've managed. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Global Salesforce Support Manager role. Share specific examples of your experience in managing teams and implementing projects within an Agile framework.
Showcase Your Leadership Skills: Since this role involves leading internal support teams, make sure to highlight your leadership experience. We love to see how you’ve motivated teams and managed dynamics in previous roles, so give us the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at ITRS Group
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Be prepared to discuss your past experiences with Salesforce support, especially any specific projects you've led or contributed to. Highlight your understanding of the platform's features and how they can enhance team dynamics.
✨Showcase Your Agile Experience
Since the role involves running multiple implementation projects within an Agile framework, be ready to share examples of how you've successfully managed Agile projects in the past. Discuss your role in these projects and how you facilitated collaboration among team members to achieve goals.
✨Demonstrate Leadership Skills
As a Global Salesforce Support Manager, you'll need strong leadership skills. Prepare to talk about your experience leading internal support teams and managing outsourced services. Think of specific instances where you resolved conflicts or motivated your team to meet deadlines.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current challenges with the CRM solution or how they envision the future of their Salesforce support. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
