At a Glance
- Tasks: Lead content creation and editorial standards for a cutting-edge tech company.
- Company: Join ITRS, a trusted partner for top investment banks and critical technology.
- Benefits: Enjoy flexible hybrid working, health cover, and professional development opportunities.
- Other info: Inclusive culture that values diversity and personal growth.
- Why this job: Make a real impact in regulated industries while shaping executive visibility.
- Qualifications: 8+ years in B2B tech content with leadership experience required.
The predicted salary is between 33750 - 41250 £ per year.
At ITRS, we make society’s critical technology work.
Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.
We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.
- We believe when our team thrives, so do our customers. With us, you’ll find:
- A culture that backs you
- We’re proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.
- Work that matters
- Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.
- Room to grow
- Whether you’re starting your career or bringing years of experience, we’re committed to your development. Just ask our team members who’ve been excelling here for 10+ years.
With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.
Scope of Role
ITRS is looking for a Content Lead to own our editorial standard, and the programme that puts our executives in front of the market.
Reporting to the Head of Brand and Content, you will raise the quality of our voice, build the system that sustains it, and turn difficult technical subject matter into content that senior people in regulated finance want to read.
This is a hands‑on senior role.
You will set the standard, and you will write to it.
You will work closely with Platform Marketing, Demand Generation, Product and our executive team.
You will also be the day‑to‑day editorial contact for our PR agency.
You will work a hybrid work schedule from our London HQ.
As a Content Lead, you will
- Own the ITRS editorial voice, and the standards that hold it together across web, campaigns, sales collateral and executive communications.
- Run the executive visibility programme: ghostwriting, briefing and shaping thought leadership for our CEO and leadership team across social, owned channels and earned media.
- Build and run the editorial calendar against our growth priorities and the buyer journey.
- Write the pieces that matter most, and set a high bar while doing so.
- Commission, brief and edit work from stakeholders, freelancers and agencies, and hold it to that same bar.
- Work with our PR agency alongside the Head of Brand and
Content: briefing them, feeding them a pipeline of stories, preparing spokespeople, and turning placements into content we own.
- Partner with Platform Marketing and subject matter experts across Product, Engineering, Presales and Customer Success to get the technical detail right.
- Partner with Demand Generation so content earns its place in pipeline, not just in the calendar.
- Set the governance for how content gets briefed, reviewed, approved, published and retired.
- Mentor the content team as it grows, report on what is working with numbers, and retire what is not.
Requirements
- 8+ years writing and editing B2B technology content, including 2+ years leading an editorial function or content team.
- Proof of writing credibly for a technical, senior audience. We will ask to read the work, not a list of channels.
- Experience in enterprise IT, observability, fintech or another regulated industry.
If financial services is new to you, evidence that you get fluent in hard subject matter quickly.
- A track record of ghostwriting for executives.
- Editorial judgement: the ability to tell the difference between content that is finished and content that is just done.
- Comfort working with subject matter experts who are busy and sceptical of marketing.
- Experience working with a PR or communications agency: briefing them well, spotting which stories are worth pitching, and holding their output to your standard.
- The ability to work inside a system, and to build one where none exists yet.
- An understanding of how content gets surfaced in AI answer engines, and what that changes about how we write.
- Video and audio scriptwriting.
- Experience mentoring and developing writers.
- Health Insurance and Dental Health Cover for you and your dependants
- Employee Assistance Programme
- Pension
- Flexible Hybrid Working
- Enhanced Parental Leave
- Travel Insurance
- Life Assurance
- Income Protection
- Referral Bonus
- Buy and Sell Holiday
- Training Reimbursement
ITRSis an Equal Opportunity employer and Inclusion is part of our everyday life.
We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.
We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.
We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
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Content Lead London, UK employer: ITRS Group
ITRS is an exceptional employer, recognised as a Great Place to Work, offering a dynamic and inclusive culture in the heart of Shoreditch, London's tech hub. With a strong focus on employee development and internal promotion, we provide our Salesforce Support Manager with ample opportunities for growth while ensuring a supportive environment that values diversity and innovation. Our comprehensive benefits package, including health insurance, flexible working arrangements, and a commitment to work-life balance, makes ITRS a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Content Lead London, UK
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for ITRS Group and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like ITRS Group are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with ITRS Group on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at ITRS Group. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Content Lead London, UK
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit ITRS Group. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of ITRS Group:Show us that you’ve done your homework! In your application, briefly mention what you admire about ITRS Group’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at ITRS Group
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at ITRS Group will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At ITRS Group, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
