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- Tasks: Lead internal support teams and manage global Salesforce services.
- Company: Top SaaS provider in the UK with a focus on innovation.
- Benefits: Competitive salary, health insurance, and flexible hybrid working options.
- Why this job: Join a dynamic team and make a real impact on global CRM solutions.
- Qualifications: 7+ years of Salesforce support experience and Agile project management skills.
- Other info: Exciting opportunities for career growth in a collaborative environment.
The predicted salary is between 43200 - 72000 £ per year.
A leading SaaS provider in the United Kingdom is seeking a Salesforce Support Manager to lead internal support teams and manage outsourced services. The role involves overseeing the global CRM solution, ensuring timely enhancements, and managing team dynamics.
The ideal candidate should have over 7 years of Salesforce support experience and be adept at running multiple implementation projects within an Agile framework.
The company offers a competitive benefits package including health insurance and flexible hybrid working options.
Global Salesforce Support Manager – IAM & Strategy Lead employer: ITRS Group
Contact Detail:
ITRS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Salesforce Support Manager – IAM & Strategy Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related fields. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your Agile project management skills. Be ready to share specific examples of how you've successfully led teams and managed multiple projects in the past.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that fit your experience and aspirations, especially in Salesforce support!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. It’s a small gesture that can make a big difference.
We think you need these skills to ace Global Salesforce Support Manager – IAM & Strategy Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Salesforce support experience and any relevant projects you've managed. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Global Salesforce Support Manager role. Share specific examples of your leadership in Agile environments and how you’ve successfully managed teams.
Showcase Your Team Management Skills: Since this role involves managing team dynamics, make sure to highlight your experience in leading teams. We love to see how you’ve fostered collaboration and driven results in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ITRS Group
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Be prepared to discuss your past experiences with Salesforce support, especially any specific projects you've led or contributed to. Highlight your understanding of CRM solutions and how they can be enhanced.
✨Showcase Your Agile Experience
Since the role involves running multiple implementation projects within an Agile framework, be ready to share examples of how you've successfully managed Agile projects in the past. Discuss your role in team dynamics and how you’ve facilitated collaboration among team members.
✨Prepare for Team Management Questions
As a Global Salesforce Support Manager, you'll need to demonstrate your leadership skills. Think about times when you've had to manage internal teams or outsourced services. Prepare to discuss your approach to team dynamics and how you handle conflicts or challenges.
✨Understand the Company Culture
Research the company’s values and culture. Knowing what they stand for will help you tailor your responses and show that you're a good fit. Be ready to explain why you want to work for them and how you align with their mission as a leading SaaS provider.
