At a Glance
- Tasks: Assist with procurement, billing, and process improvements in a dynamic business operations team.
- Company: Join a forward-thinking company based in Sidcup, Kent, with a focus on teamwork.
- Benefits: Enjoy competitive salary, 25 days annual leave, and a contributory pension scheme.
- Other info: Hybrid role with opportunities for growth in a fast-paced environment.
- Why this job: Be part of a team that values improvement and personal development while making a real impact.
- Qualifications: Strong desire for improvement, customer-first approach, and good Microsoft Office skills.
The predicted salary is between 31500 - 38500 £ per year.
Reporting to the Business Operations Manager, as part of the Business Operations team, this role is varied with a focus on ticket management, procurement, billing, process improvements and office administration.
The role is hybrid, with our office based in Sidcup, Kent.
General summary
- Assist with procurement for both external and internal requirements. This may include IT Hardware, licensing and Voice Data services.
- Assist with billing of services and projects as required, ensuring that figures align with approved quotes.
- Assist with contract creation and ongoing management of both internal and external subscriptions and services.
- Liaise with vendors to negotiate best pricing to increase profitability of deals.
- Prompt management of department tickets, such as pricing requests and queries.
- Liaise with the finance department as necessary, i. e., queries, invoice approvals.
- Work with the team to improve process efficiencies.
- Support the Business Operations Manager and Finance Director with reports and data analysis as needed.
- Ad hoc office administration.
- Ad hoc facilities management.
Person Specification
- A strong desire and focus on continued improvements and personal development
- A desire to be part of an overall team and achieve team goals
- To continually strive to improve overall firm effectiveness
- Proven ability to work under pressure and with other people
- Work with a sense of urgency
- A clear and friendly telephone manner
- Ability to multi-task and structure a varied workload
- Must be able to demonstrate a ‘customer first’ approach
Technical skills
- Good knowledge of Microsoft Office suite including Microsoft Teams.
- Experience in an MSP or similar fast paced environment preferred.
- Experience with IT and Voice & Data procurement preferred
This job description indicates the general nature and level of work performed within this role.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.
You will also be expected to undertake duties which may not be listed on this job description as directed by your line manager which will be deemed as reasonable within the scope of the role.
- Annual salary depending upon experience.
- Contributory pension scheme (after 3 months service and successful completion of probationary period)
- Twenty-five days annual leave, plus paid Birthday leave.
ITRM is an inclusive employer. More information on this can be found here.
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Business Operations Assistant - Sidcup employer: Itrm
ITRM is an exceptional employer located in Sidcup, offering a dynamic work environment where employees are encouraged to grow and develop their technical skills. With a strong focus on teamwork and customer satisfaction, the company provides comprehensive training opportunities and a supportive culture that values innovation and continuous improvement. Employees enjoy competitive benefits, including paid overtime, a contributory pension scheme, and the chance to work with a diverse range of technologies while making a meaningful impact for over 100 clients across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Assistant - Sidcup
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We think you need these skills to ace Business Operations Assistant - Sidcup
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Itrm, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Itrm
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Itrm’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
