At a Glance
- Tasks: Join our service desk team and gain hands-on experience while studying for a Level 3 qualification.
- Company: ITRM, a vibrant company delivering innovative IT services across various industries.
- Benefits: Enjoy 25 days holiday, social events, and recognition for your hard work.
- Other info: Dynamic learning environment with opportunities for professional growth and development.
- Why this job: Kickstart your IT career with real-world experience and a recognised qualification.
- Qualifications: Basic IT knowledge and a minimum of 5 GCSEs, including Maths and English.
The predicted salary is between 31500 - 38500 £ per year.
Location: Sidcup
Salary: National Apprenticeship
At ITRM, we specialise in delivering cutting-edge managed IT services tailored to meet the unique needs of businesses across various industries. Our values align with creating an energetic, warm and welcoming place in which to work. We encourage individuals and teams to develop, feel recognised and rewarded in order to perform to their maximum potential. This is reflected in our company culture and employment package which includes 25 days holiday (excluding public holidays), company and team-based social events (Summer BBQ, annual Kick-Off event) and regular company briefings where an employee of the quarter is awarded.
Job Purpose
We are hiring for an Apprentice Information Communication Technician to join our service desk team and undertake a Level 3 qualification. This apprenticeship typically takes 14-17 months and is ideal for learners who possess basic IT knowledge and wish to progress to a first-line support engineer position or equivalent. The learner will receive a qualification in the Information Communication Technician Level 3 Apprenticeship standard, certified by the British Computing Society. Upon finishing the programme, apprentices gain entry to the RITTech register of IT professionals.
Responsibilities
The Information Communication Technician apprentice will be responsible for undertaking their qualification alongside gaining hands-on working experience, based on our first-line service desk. The apprentice will be assigned an online coach and learning portal whereby they will be required to regularly upload completed work, undertake learning and professional development courses and, meet with their coach on a regular basis to track progress.
Key topics that are covered and learnt throughout the apprenticeship include:
- Communication Skills
- Business Processes
- Fault Finding and Troubleshooting
- Cloud and Cloud Services
- Maintaining Systems
- Networking and Cyber Security
- Coding and Scripting
At the end of the learning process, the apprentice will be required to undertake an End Point Assessment (EPA) to conclude their qualification.
Required Skills & Qualifications
An interest in ICT and desire to progress into a career in the field. Minimum of 5 GCSEs (ideally A*-C or 4-9) - with Maths and English being essential.
Apprentice Information Communication Technician in Sidcup employer: Itrm
At ITRM, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work environment in Sidcup. Our commitment to employee development is evident through our comprehensive apprenticeship programme, which not only provides hands-on experience but also leads to recognised qualifications in the IT field. With generous benefits like 25 days of holiday and engaging team events, we ensure that our apprentices feel valued and motivated to reach their full potential.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Information Communication Technician in Sidcup
✨Get Involved in Tech Communities
Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like Itrm.
✨Leverage Your University Resources
Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if Itrm is on their radar – they might even have insider info on application timelines!
✨Show Off Your Tech Projects
Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to Itrm, having a tangible demonstration of your skills can really set you apart.
✨Join Apprenticeship Fairs
Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like Itrm directly! Plus, you can practice your elevator pitch face-to-face.
We think you need these skills to ace Apprentice Information Communication Technician in Sidcup
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!
Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like Itrm want to see that you can think critically and adapt!
Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For Itrm, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!
Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!
How to prepare for a job interview at Itrm
✨Show Off Your Technical Know-How
In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!
✨Discuss Problem-Solving Scenarios
Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!
✨Highlight Your Willingness to Learn
As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!
✨Be Ready for Behavioural Questions
Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!
