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For Companies At a Glance
- Tasks: Lead CRM innovation and implement strategies using Salesforce Marketing Cloud.
- Company: Join a dynamic team in a leading tech company based in Bristol or London.
- Benefits: Competitive salary, excellent benefits, and hybrid working options.
- Why this job: Shape impactful customer experiences and drive automation excellence.
- Qualifications: Proficiency in Salesforce Marketing Cloud and strong data management skills.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 60000 - 80000 £ per year.
Bristol or London (Hybrid) Permanent - £60,000-£80,000 dependant on experience plus excellent benefits package
Are you a Salesforce Marketing Cloud specialist ready to drive next-level CRM innovation? We’re looking for an experienced Salesforce CRM Manager to join our growing team in Bristol or London. This is a fantastic opportunity to shape CRM strategy, lead automation excellence, and collaborate across Product, Engineering, Analytics, and Marketing to deliver impactful, data-driven customer experiences.
The Role
As the Technical CRM Manager, you’ll take ownership of developing and implementing CRM strategies and solutions with a strong focus on Salesforce Marketing Cloud (SFMC). You’ll be responsible for ensuring seamless system integration, robust data management, and innovative campaign automation that enhance engagement and retention across multiple channels. Working closely with an internal SFMC Engineer and wider teams, you’ll design and deliver scalable solutions that align with business goals and compliance standards.
- Salesforce Marketing Cloud (SFMC) Proficiency
- Hands-on experience with Journey Builder, Automation Studio, Email Studio, and Mobile Studio.
- Strong understanding of data architecture within SFMC (Subscriber Key, Send Relationships, Data Views).
- Experience with Contact Builder and Data Extensions for audience management.
- AMPscript / SQL / SSJS Skills
- Build advanced personalization logic using AMPscript.
- Write SQL queries for segmentation, automations, and analytics.
- Use SSJS for complex automation and data processing tasks.
- API Integrations
- Experience with REST/SOAP APIs for data imports, exports, and trigger sends.
- Integrating SFMC with external systems (CDP, CRM, backend services, etc.).
- Data Management
- Design, maintain, and optimize data models within SFMC.
- Understand ETL processes and data flows between systems.
- Ensure high data quality through cleaning, governance, and validation processes.
Technical CRM Manager (Salesforce Marketing Cloud Specialist) employer: ITR | part of Ascent International Group
Contact Detail:
ITR | part of Ascent International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical CRM Manager (Salesforce Marketing Cloud Specialist)
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM and Salesforce communities. Attend meetups or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce Marketing Cloud projects. Include case studies or examples of successful campaigns you've managed. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Research common questions for Technical CRM Managers and practice your answers. We recommend focusing on your experience with Journey Builder and data management, as these are key areas for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Technical CRM Manager (Salesforce Marketing Cloud Specialist)
Some tips for your application 🫡
Show Off Your Salesforce Skills: Make sure to highlight your experience with Salesforce Marketing Cloud in your application. We want to see your hands-on experience with Journey Builder, Automation Studio, and all those cool tools that make CRM magic happen!
Be Data-Driven: Since this role is all about data management and analytics, don’t forget to mention your understanding of data architecture within SFMC. Share examples of how you've used SQL or AMPscript to drive results – we love a good success story!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. We’re looking for someone who can shape CRM strategy, so let us know how your past experiences align with our goals. A little personal touch goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at ITR | part of Ascent International Group
✨Know Your SFMC Inside Out
Make sure you brush up on your Salesforce Marketing Cloud knowledge. Be ready to discuss your hands-on experience with Journey Builder, Automation Studio, and Email Studio. Prepare examples of how you've used these tools to drive CRM strategies and enhance customer engagement.
✨Showcase Your Data Skills
Since data management is key for this role, be prepared to talk about your experience with data architecture in SFMC. Highlight your skills in AMPscript, SQL, and SSJS by discussing specific projects where you’ve implemented advanced personalization or complex automation.
✨Demonstrate Integration Know-How
Familiarise yourself with REST/SOAP APIs and be ready to explain how you've integrated SFMC with other systems. Share any challenges you faced during these integrations and how you overcame them, as this will show your problem-solving abilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your strategic thinking and problem-solving skills. Think of situations where you had to design scalable solutions or optimise data models, and be ready to walk the interviewer through your thought process and the outcomes.