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- Tasks: Manage credit control, ensuring timely payments and effective debt management.
- Company: Dynamic finance team in a fast-paced tech environment.
- Benefits: 27 days leave, hybrid working, enhanced pay benefits, and training opportunities.
- Why this job: Join us to make a real impact on financial operations and customer relationships.
- Qualifications: Experience in credit control and strong Excel skills required.
- Other info: Exciting career growth with a supportive team culture.
The predicted salary is between 30000 - 40000 £ per year.
Finance Assistant – Credit Control, Full or Part Time. Chester-Le-Street.
Overview: To be responsible for all areas of credit control across ITPS, ensuring timely payment of customer invoices, effective management of aged debt, and proactive collaboration with colleagues and clients. The role ensures the finance team operates efficiently, supports accurate billing cycles, and upholds ITPS standards of quality and compliance.
Core Responsibilities
- Credit Control and Collections
- Monitor debtor balances and ensure timely collection of outstanding invoices.
- Issue customer statements, reminders, and overdue notifications in line with ITPS procedures.
- Proactively follow up on overdue invoices via phone, email, and formal reminders, escalating as required.
- Negotiate and agree repayment plans where appropriate, escalating concerns to the Head of Finance.
- Monitor aged debt and contribute to the monthly aged debtor review with the Revenue Assurance Manager and Head of Finance.
- Implement and refine credit control procedures to reduce DSO and bad debt exposure.
- Customer Credit Management
- Conduct credit checks on new and existing customers, assessing credit worthiness and recommending credit limits.
- Maintain accurate customer payment records and update credit limits based on risk and payment history, flagging potential debtor issues early and escalate when required.
- Invoice and Ledger Management
- Ensure accurate allocation of payments and reconciliation of customer accounts.
- Work closely with the billing team, account managers and service desk leaders to resolve invoice discrepancies and remove barriers to payment.
- Maintain accurate financial records using Sage200.
- Reconcile bank statements.
- Assist with month end and year end closing processes.
- Assist with annual financial audit.
Essential Criteria
- Previous experience in credit control or accounts receivable role (ideally within a fast-paced SME or technology environment).
- Strong understanding of credit control processes, debt recovery methods, and credit risk assessment.
- Strong Excel skills (VLOOKUPs, pivot tables), with proficiency in Finance/ERP systems.
- Ability to prioritise and manage workload independently under pressure.
- High standards of accuracy, organisation, and attention to detail.
- Ability to handle confidential information with discretion.
Desirable Criteria
- AAT qualification (or similar) or working towards it.
- Experience in an MSP, SaaS, or recurring‑revenue business model.
- Familiarity with Halo PSA, Business Central and Sage200.
Benefits
- 27 days annual leave.
- Your birthday off work.
- Annual pay reviews.
- Hybrid/flexible working (3 days office/2 days home).
- Enhanced sick pay benefit (4 months full pay).
- Enhanced maternity leave benefit (4 months full pay).
- Enhanced paternity leave benefit (2 weeks full pay).
- Salary Sacrifice pension scheme match funded by the company up to 7%.
- Salary sacrifice schemes - Cycle to Work, Tech & Home Scheme and Electric Car Lease Scheme.
- A clearly defined training and progression plan.
- Perkbox membership and Costco card.
- Fresh fruit, soft drinks and a commercial coffee machine provided.
Finance Credit Controller in Plymouth employer: ITPS
Contact Detail:
ITPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Credit Controller in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and skills.
✨Tip Number 3
Showcase your Excel skills! Since strong Excel abilities are essential for this role, consider creating a portfolio of your work or examples of how you've used Excel in previous jobs to manage credit control effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Finance Credit Controller in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Finance Credit Controller role. Highlight your previous experience in credit control or accounts receivable, and don’t forget to showcase your strong Excel skills and understanding of credit processes.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at ITPS. Mention specific examples from your past roles that demonstrate your ability to manage aged debt and collaborate effectively with colleagues.
Showcase Your Attention to Detail: In finance, accuracy is key! Make sure your application is free from typos and errors. This shows us that you have the high standards of accuracy and attention to detail we’re looking for in a candidate.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status directly!
How to prepare for a job interview at ITPS
✨Know Your Numbers
Brush up on your credit control metrics and financial terminology. Be ready to discuss how you’ve managed aged debt in the past, and have examples of how you’ve improved collection processes. This shows you’re not just familiar with the role but also proactive in your approach.
✨Showcase Your Tech Skills
Since the role involves using systems like Sage200, make sure you highlight your experience with similar software. If you’ve used Excel for complex tasks like VLOOKUPs or pivot tables, be prepared to share specific instances where these skills helped you solve problems or streamline processes.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in credit control, such as dealing with a difficult client or managing overdue invoices. Prepare your responses using the STAR method (Situation, Task, Action, Result) to clearly articulate how you would handle these situations.
✨Demonstrate Team Collaboration
This role requires working closely with various teams, so be ready to discuss how you’ve collaborated with others in previous roles. Share examples of how you’ve resolved discrepancies or improved communication between departments to ensure timely payments.