At a Glance
- Tasks: Manage credit control, ensuring timely payments and effective debt management.
- Company: Join a dynamic finance team at ITPS in Chester-Le-Street.
- Benefits: Enjoy 27 days leave, hybrid working, and enhanced pay benefits.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Make a real impact on financial processes while developing your skills.
- Qualifications: Experience in credit control and strong Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
Finance Assistant – Credit Control, Full or Part Time. Chester-Le-Street.
Overview: To be responsible for all areas of credit control across ITPS, ensuring timely payment of customer invoices, effective management of aged debt, and proactive collaboration with colleagues and clients. The role ensures the finance team operates efficiently, supports accurate billing cycles, and upholds ITPS standards of quality and compliance.
Core Responsibilities
- Credit Control and Collections
- Monitor debtor balances and ensure timely collection of outstanding invoices.
- Issue customer statements, reminders, and overdue notifications in line with ITPS procedures.
- Proactively follow up on overdue invoices via phone, email, and formal reminders, escalating as required.
- Negotiate and agree repayment plans where appropriate, escalating concerns to the Head of Finance.
- Monitor aged debt and contribute to the monthly aged debtor review with the Revenue Assurance Manager and Head of Finance.
- Implement and refine credit control procedures to reduce DSO and bad debt exposure.
- Customer Credit Management
- Conduct credit checks on new and existing customers, assessing credit worthiness and recommending credit limits.
- Maintain accurate customer payment records and update credit limits based on risk and payment history, flagging potential debtor issues early and escalate when required.
- Invoice and Ledger Management
- Ensure accurate allocation of payments and reconciliation of customer accounts.
- Work closely with the billing team, account managers and service desk leaders to resolve invoice discrepancies and remove barriers to payment.
- Maintain accurate financial records using Sage200.
- Reconcile bank statements.
- Assist with month end and year end closing processes.
- Assist with annual financial audit.
Essential Criteria
- Previous experience in credit control or accounts receivable role (ideally within a fast-paced SME or technology environment).
- Strong understanding of credit control processes, debt recovery methods, and credit risk assessment.
- Strong Excel skills (VLOOKUPs, pivot tables), with proficiency in Finance/ERP systems.
- Ability to prioritise and manage workload independently under pressure.
- High standards of accuracy, organisation, and attention to detail.
- Ability to handle confidential information with discretion.
Desirable Criteria
- AAT qualification (or similar) or working towards it.
- Experience in an MSP, SaaS, or recurring‑revenue business model.
- Familiarity with Halo PSA, Business Central and Sage200.
Benefits
- 27 days annual leave.
- Your birthday off work.
- Annual pay reviews.
- Hybrid/flexible working (3 days office/2 days home).
- Enhanced sick pay benefit (4 months full pay).
- Enhanced maternity leave benefit (4 months full pay).
- Enhanced paternity leave benefit (2 weeks full pay).
- Salary Sacrifice pension scheme match funded by the company up to 7%.
- Salary sacrifice schemes - Cycle to Work, Tech & Home Scheme and Electric Car Lease Scheme.
- A clearly defined training and progression plan.
- Perkbox membership and Costco card.
- Fresh fruit, soft drinks and a commercial coffee machine provided.
Locations
Finance Credit Controller in Hampshire, Portsmouth employer: ITPS
ITPS is an exceptional employer located in Chester-Le-Street, offering a dynamic work environment that prioritises employee well-being and professional growth. With benefits such as hybrid working options, generous annual leave, and a clear progression plan, employees are empowered to thrive both personally and professionally. The supportive culture fosters collaboration and innovation, making it an ideal place for those seeking a meaningful career in finance.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Credit Controller in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and skills.
✨Tip Number 3
Showcase your Excel skills! Since strong Excel abilities are essential for this role, be ready to demonstrate your proficiency during interviews. Brush up on VLOOKUPs and pivot tables to impress your potential employer.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Finance Credit Controller in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Finance Credit Controller role. Highlight your experience in credit control and any relevant skills, like your Excel prowess. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about credit control and how your previous experiences make you the perfect fit for us. Keep it engaging and personal!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it’s reducing DSO or improving collection rates, we love to see how you've made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ITPS
✨Know Your Numbers
Brush up on your credit control knowledge and be ready to discuss specific metrics like DSO (Days Sales Outstanding) and how you’ve managed aged debt in the past. Being able to cite examples will show that you understand the financial landscape and can contribute effectively.
✨Excel Like a Pro
Since strong Excel skills are essential for this role, make sure you’re comfortable with VLOOKUPs and pivot tables. Consider preparing a quick demonstration of how you’ve used these tools in previous roles to manage data or streamline processes.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in credit control, such as dealing with a difficult client or negotiating repayment plans. Prepare your responses using the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and problem-solving skills.
✨Show Your Team Spirit
This role involves collaboration with various teams, so be ready to discuss how you’ve worked with others in the past. Highlight any experiences where you’ve resolved discrepancies or improved processes through teamwork, as this will demonstrate your ability to fit into their culture.
