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- Tasks: Manage credit control, ensuring timely payments and effective debt management.
- Company: Join a dynamic tech company in Chester-Le-Street with a supportive culture.
- Benefits: Enjoy 27 days leave, hybrid working, and enhanced parental leave.
- Other info: Great career progression opportunities and a fun work environment.
- Why this job: Make a real impact on financial processes while developing your skills.
- Qualifications: Experience in credit control and strong Excel skills are essential.
The predicted salary is between 30000 - 40000 ÂŁ per year.
To be responsible for all areas of credit control across ITPS, ensuring timely payment of customer invoices, effective management of aged debt, and proactive collaboration with colleagues and clients. The role ensures the finance team operates efficiently, supports accurate billing cycles, and upholds ITPS standards of quality and compliance.
Core Responsibilities
- Monitor debtor balances and ensure timely collection of outstanding invoices.
- Issue customer statements, reminders, and overdue notifications in line with ITPS procedures.
- Proactively follow up on overdue invoices via phone, email, and formal reminders, escalating as required.
- Negotiate and agree repayment plans where appropriate, escalating concerns to the Head of Finance.
- Monitor aged debt and contribute to the monthly aged debtor review with the Revenue Assurance Manager and Head of Finance.
- Implement and refine credit control procedures to reduce DSO and bad debt exposure.
Customer Credit Management
- Conduct credit checks on new and existing customers, assessing credit worthiness and recommending credit limits.
- Maintain accurate customer payment records and update credit limits based on risk and payment history, flagging potential debtor issues early and escalating when required.
Invoice and Ledger Management
- Ensure accurate allocation of payments and reconciliation of customer accounts.
- Work closely with the billing team, account managers and service desk leaders to resolve invoice discrepancies and remove barriers to payment.
- Assist with month end and year end closing processes.
- Assist with annual financial audit.
Qualifications
- Previous experience in credit control or accounts receivable role (ideally within a fastâpaced SME or technology environment).
- Strong understanding of credit control processes, debt recovery methods, and credit risk assessment.
- Strong Excel skills (VLOOKUPs, pivot tables) and proficiency in Finance/ERP systems.
- Ability to prioritise and manage workload independently under pressure.
- High standards of accuracy, organisation, and attention to detail.
- Ability to handle confidential information with discretion.
- AAT qualification (or similar) or working towards it.
- Experience in an MSP, SaaS, or recurringârevenue business model.
- Familiarity with Halo PSA, Business Central and Sage200.
Benefits
- 27 days annual leave.
- Your birthday off work.
- Annual pay reviews.
- Hybrid/flexible working (3 days office / 2 days home).
- Enhanced maternity leave benefit (4 months full pay).
- Enhanced paternity leave benefit (2 weeks full pay).
- Salary Sacrifice pension scheme match funded by the company up to 7%.
- Salary sacrifice schemes - Cycle to Work, Tech & Home Scheme and Electric Car Lease Scheme.
- A clearly defined training and progression plan.
- Perkbox membership and Costco card.
- Fresh fruit, soft drinks and a commercial coffee machine provided.
Credit Controller in Bath employer: ITPS
Contact Detail:
ITPS Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Credit Controller in Bath
â¨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings!
â¨Tip Number 2
Prepare for interviews by researching the company and its credit control processes. Show us you understand their needs and how you can help manage aged debt effectively. Tailor your answers to highlight your relevant experience!
â¨Tip Number 3
Practice your negotiation skills! As a Credit Controller, you'll need to negotiate repayment plans. Role-play with a friend or family member to get comfortable discussing payment terms and handling objections.
â¨Tip Number 4
Don't forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Credit Controller in Bath
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, accounts receivable, and any relevant skills like Excel proficiency. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about credit control and how your previous experiences make you the perfect fit for us. Keep it concise but engaging!
Showcase Your Achievements: Donât just list your responsibilities; showcase your achievements! Whether itâs reducing DSO or improving collection rates, we love to see how you've made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you donât miss out on any important updates from us!
How to prepare for a job interview at ITPS
â¨Know Your Numbers
As a Credit Controller, you'll be dealing with invoices and payments all day long. Brush up on your financial knowledge, especially around credit control processes and debt recovery methods. Be ready to discuss how you've managed aged debt in the past and any specific tools or systems you've used.
â¨Showcase Your Excel Skills
Strong Excel skills are a must for this role. Prepare to demonstrate your proficiency with VLOOKUPs and pivot tables during the interview. You might even be asked to solve a problem on the spot, so practice some common Excel tasks beforehand to show youâre up to speed.
â¨Be Proactive in Problem-Solving
Credit control often involves negotiating repayment plans and resolving discrepancies. Think of examples where you've successfully navigated tricky situations with clients or colleagues. Highlight your ability to escalate issues when necessary, but also your knack for finding solutions independently.
â¨Understand the Company Culture
Research ITPS and their approach to credit management. Familiarise yourself with their values and how they operate within the finance team. This will help you tailor your answers to align with their standards of quality and compliance, showing that you're not just a fit for the role, but for the company as well.