At a Glance
- Tasks: Provide Break & Fix support for networking and infrastructure incidents in enterprise environments.
- Company: Join a dynamic team in Gibraltar, focused on cutting-edge technology solutions.
- Benefits: Freelance flexibility, competitive pay, and the chance to work with top-tier tech.
- Other info: Opportunity for professional growth and collaboration with global teams.
- Why this job: Make a real impact by solving complex IT challenges and enhancing customer experiences.
- Qualifications: 5+ years in IT support, strong Nutanix skills, and a valid CCNA certification required.
The predicted salary is between 40000 - 50000 £ per year.
Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support)
Location
Gibraltar
Employment Type
Freelance (On-Call Basis)
Priority
High (Immediate Hiring)
Role Overview
We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support services across enterprise infrastructure environments.
This freelance, on-call role requires a highly skilled professional who can diagnose, troubleshoot, and resolve hardware, network, and infrastructure-related incidents efficiently while maintaining a high level of customer service and professionalism.
The ideal candidate will possess strong technical expertise in Nutanix and networking technologies, hold a valid CCNA certification, and demonstrate excellent communication skills with fluent English proficiency.
Key Responsibilities
- Provide onsite and remote Break & Fix support for networking and infrastructure-related incidents.
- Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism).
- Perform system upgrades, patching, and lifecycle management activities.
- Troubleshoot and resolve hardware, software, virtualization, and network issues.
- Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies.
- Implement and support backup and disaster recovery solutions.
- Respond to critical incidents and service requests within agreed response times.
- Collaborate with global and regional teams on infrastructure and cloud-related projects.
- Maintain accurate technical documentation, incident reports, and service records.
- Ensure professional interaction with end users, stakeholders, and customers at all times.
- Required Skills & Experience
- Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering.
- Strong hands‑on experience with the Nutanix ecosystem (AOS, AHV, Prism).
- Experience supporting VMware and/or Hyper‑V environments.
- Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching.
- Proven experience providing Break & Fix support in enterprise environments.
- Ability to diagnose and resolve complex infrastructure and networking issues.
- Experience with backup and disaster recovery solutions.
- Scripting experience with Power Shell and/or Python is advantageous.
- Mandatory Requirements
- Valid CCNA Certification (Cisco Certified Network Associate).
- Minimum 90% pass score on the induction assessment.
- Fluent English communication skills (spoken and written).
- Ability to work independently in customer-facing environments.
- Professional demeanor and strong customer service orientation.
- Preferred Qualifications
- Nutanix Certification (NCP or higher).
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Knowledge of automation tools such as Ansible and Terraform.
- Experience supporting enterprise networking infrastructure.
- Soft Skills
- Excellent verbal and written communication skills in English.
- Strong professionalism and customer-facing skills.
- Ability to remain calm and effective during critical incidents.
- Proactive problem-solving mindset.
- Strong organizational and time-management skills.
- Ability to work collaboratively within distributed teams.
- Commitment to delivering high-quality technical support and customer satisfaction.
- #J-18808-Ljbffr
Nutanix Engineer / Networking IT Support Engineer - UK in Aylesbury employer: ITProposal
As a Nutanix Engineer / Networking IT Support Engineer in Gibraltar, you will join a dynamic and supportive work environment that prioritises professional growth and development. The company offers flexible freelance opportunities, allowing you to balance your work with personal commitments while engaging in challenging projects that enhance your technical skills. With a strong emphasis on customer service and collaboration, this role provides a unique chance to make a meaningful impact in enterprise infrastructure environments.
StudySmarter Expert Advice🤫
We think this is how you could land Nutanix Engineer / Networking IT Support Engineer - UK in Aylesbury
✨Get Involved in IT Consulting Communities
Join popular online forums and communities specifically for IT consultants, like Spiceworks or TechRepublic. This is a fab way to connect with potential clients and stay updated on industry trends that could lead to freelance gigs.
✨Showcase Your Skills with a Public Portfolio
Create a portfolio website where you showcase your IT consulting projects, case studies, and testimonials from past clients. This not only builds your credibility but also makes it easier for potential clients to see what you can offer.
✨Utilise Freelance Platforms
Don’t shy away from platforms like Upwork or Freelancer. They're great for finding freelance gigs in IT consulting. Just make sure your profile is well-crafted and highlights your skills effectively—first impressions matter!
✨Tap into Your Network
Reach out to your existing connections in the IT sector and let them know you’re available for freelance projects. This could also mean attending local tech meetups or webinars where you can not only learn but find new clients. And remember, if you see a role that looks right, apply through our website at ITProposal for the best chance!
We think you need these skills to ace Nutanix Engineer / Networking IT Support Engineer - UK in Aylesbury
Some tips for your application 🫡
Show Off Your Tech Toolbox:Let’s be real: in IT consulting, your skills and tools can make or break the project. Make sure your CV includes a solid list of the technologies you’ve worked with and any specific programming languages you're fluent in. If you’ve got experience with project management tools, like JIRA or Trello, shout about that too! It shows you're not just a tech head, but you can manage the chaos too.
Your Portfolio is Your Best Mate:As a freelancer, your portfolio is your calling card. Make it shine! Include case studies of projects you’ve worked on that highlight your problem-solving skills and the impact of your work. Make sure to detail the challenges faced and how you overcame them—clients love to see tangible results. A well-structured portfolio is your best chance to impress!
Tailor Your Approach:Unlike full-time applications, freelance gigs need that personal touch. Write a cover letter that doesn't just highlight your skills but also your understanding of ITProposal and what they’re looking for. Explain how your unique approach can solve their challenges. This kind of personalisation shows you care and sets you apart from the cookie-cutter applications.
Be Clear on Your Rates and Availability:When applying for freelance roles, clarity is key! Include your rates and availability upfront in your application to avoid any confusion later. This honesty will save both you and ITProposal time, and it shows you’re serious about doing business. We believe it’s best to be transparent right from the get-go!
How to prepare for a job interview at ITProposal
✨Showcase Your Problem-Solving Skills
In IT consulting, they’ll want to see how you tackle real-life client issues. Prepare to discuss specific case studies from your freelance experience where you've demonstrated your problem-solving prowess. Come armed with examples that highlight the strategies you used and the results achieved.
✨Pitch Your Portfolio Like a Pro
As a freelancer, your portfolio is your calling card. Make sure it’s not just a collection of past projects but a narrative of your journey. Be ready to discuss how each project reflects your capability and how you can bring value to ITProposal. Tailor this pitch to highlight projects that align closely with what they seek.
✨Brush Up on the Latest Tech Trends
IT consulting is all about staying ahead of the game. Make sure you’re familiar with the latest tools and technologies that are shaping the industry. You might get asked about a specific platform or software, so having fresh knowledge will give you the edge over other candidates.
✨Be Prepared for Hypothetical Scenarios
Expect some hypothetical or situational questions that assess how you'd handle various client scenarios. Practice thinking on your feet and responding to questions about project challenges or client interactions. This shows your adaptability and readiness for the freelance lifestyle, which works differently from traditional employment.
