Account Manager, Boutique Hotelier in London

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Job DescriptionITP Media Group reaches an audience of more than 46.7 million people across the Middle East and beyond through its leading websites, portals, social media platforms, events, conferences, award ceremonies, magazines, books and social media influencers agency.

Boutique Hotelier, the UK and USA’s most influential publication for boutique and independent hotel operators, is seeking a driven and dynamic Account Manager to join our expanding team in London.

You will work with a highly motivated and entrepreneurial team to drive the Boutique Hotelier brand across digital platforms, social media, events, and print. The role requires a strong desire to build lasting client relationships while supporting commercial growth, with openness to international travel. This role will predominantly focus on Boutique Hotelier USA, working closely with clients across the United States, with travel to the US expected a couple of times per year.

Requirements

Manage and grow relationships with key clients and partners across print, digital, social media, and events.

Proactively identify and target new business opportunities, building a pipeline of prospective clients alongside managing and expanding existing accounts.

Identify opportunities to expand existing accounts and maximise revenue through tailored advertising and sponsorship solutions.

Develop and present commercial proposals and campaign ideas that align with client objectives.

Work closely with internal teams to ensure the successful delivery of campaigns and partnerships across all platforms.

Maintain regular communication with clients to understand their evolving business needs and ensure a high level of service.

Track account performance and maintain detailed reports on revenue, campaigns, and client activity.

Conceptualise, create and manage events, selling sponsorship and exhibition opportunities into them while ensuring a compelling experience for attendees and partners alike.

Represent Boutique Hotelier at industry events and networking functions to strengthen relationships and identify new partnership opportunities.

This is a mid-level role ideal for a candidate eager to grow their career within a fast-paced, high-growth company at the heart of the global hospitality industry.

The CandidateWe are looking for a motivated individual with 2+ years of experience in account management, media, advertising, partnerships, or a related field, and strong interpersonal and communication skills, capable of building trusted relationships with clients while understanding their business objectives.

You should be organised, proactive, and able to manage multiple accounts effectively while working both independently and collaboratively within a team.

Strong communication, relationship management, and commercial awareness are key to success in this role. Previous experience in account management, media, advertising, or partnerships would be advantageous, although prior experience in the hospitality industry is not required.

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