MCR Operator

Work as part of our 24/7 MCR team to co-ordinate and monitor all incoming and outgoing live broadcast material at our headquarters at Gray’s Inn Road. This is an important role as part of ITN’s live operations, working closely with our studios to bring live correspondents and OB feeds for our news programming.

Key Responsibilities

• Configure broadcast technical equipment to receive and send video content and comms.
• Line-up guest and contributors into our news programmes.
• Ensure video specs and formats meet our standards and specifications.
• Work with our field engineers to plan and test video and comms circuits for outside productions.
• Work closely with our studios to support news for ITV, Channel 4, Channel 5 and other news productions.
• Control our recording platform to record content for our newsroom.
• Manage and operate technologies relating to VOIP including Skype, Zoom, Quicklink etc.
• Investigate technical faults, providing 1st and 2nd line support of issues alongside our support engineers.
• Manage and monitor data throughput and bandwidth to ensure satisfactory quality.
• Monitor the health and stability of our video and IP video infrastructure.
• Liaise with internal and external customers and suppliers over the delivery of programme and shared material.
• Offer technical guidance to editorial and non-technical colleagues as required.
• Provide accurate reporting on faults and program deliveries and follow up with testing for root cause analysis.
• Play a key role in the planning, booking and delivery of IP video and audio needed to produce ITN programming and large-scale events.

These are the main requirements of the role and is not an exhaustive list of duties. It is intended to reflect the nature, range, and context of the work, which will change over time.

Key Requirements

Personal Qualities:

• Proven ability to work well in a busy live environment and think fast when problems arise.
• Experience in a customer facing and supporting role, with a drive to be helpful.
• Provide effective communication and confidence to non-technical teams.
• Eagerness to learn and embrace new technology and change.
• Ability to troubleshoot issues and faults before escalating to network or broadcast support team.
• Ability to take ownership of problems and work through to a solution.

Technical Experience:

• Fundamental understanding of a broadcast signal chain, video & audio formats, and QC procedures.
• Experience working in live production and establishing 4wires and IFB.
• A good understanding of encoding standards for both file based and Live video & audio.
• Practical experience with the below technologies:

• Sim bonding technology such as LiveU.
• Video calling services & sharing platforms (Skype, Facetime, Zoom, Teams, YouTube).
• Live audio/video encoding and streaming technologies (NDI, UDP, RTMP, SRT, J2K, 2022-7, 2110).
• ES67/70 Audio over IP transport systems such as Dante or Livewire.
• Broadcast control systems such as VSM, BNCS or Cerebrum.
• IP stream analysis tools such as Wireshark/Prism/Probes.
• Satellite transmissions and associated RF technologies.

Other

• Willingness to undertake shift work including weekends and nights.

Our people are at the heart of everything we do at ITN. It’s vital that our workforce reflects the diversity of both our audience and the wider society in the UK, so we actively seek candidates from diverse backgrounds and communities. Reasonable adjustments to the recruitment process will be offered, if required, due to a disability or health condition. We also recognise the importance of a good work life balance, so we do everything we can to accommodate flexible working, including part-time and job shares for all our roles. Please just let us know in your application, or at any stage throughout the process, if this is something you want to explore.