Office Manager / PA to ITV News Management, ITV News in London

The Role

To provide support to the Editor of ITV News, the senior leadership team and to oversee the effective management and operation of the ITV Newsroom as a whole.

Key Responsibilities

• PA / Assistant to Editor
• Set up and attend Editor’s SLT and Exec meetings
• Respond (draft responses) to general, non-editorial questions, enquiries and request for information on behalf of Editor
• PA to Editor – diary management and general PA support
• Oversee Outlook diaries of ITV News management team (Head of Newsgathering, Head of Content, Dir of Finance & Operations)
• Staff inclusion - assist with staff inclusion initiatives such as social events, Network (Thrive, Empower), meetings and team‑building events
• Arrange & attend awaydays and team meetings & events
• Office management
• General upkeep of the newsroom
• Oversee, manage and ensure the upkeep of newsroom space, equipment, furniture, kitchen and storeroom
• Initiate newsroom improvements, making it a more sustainable space, making it a staff friendly space and a more inviting place to work
• Regular meeting with FM Anabas to monitor all facilities management operations within the newsroom
• Upkeep laptop and mobile phone asset list
• Manage allocation of laptop lockers
• Issue new‑starter laptops, phone & lockers – where applicable
• General point of contact for visitors, guests, gallery auction prize‑winners
• Allocate replacement laptops & phones to FT newsroom staff
• Oversee management of guests for the daily bulletins, where necessary
• Oversee editorial diary in Outlook
• Oversee smooth running/operations of all meetings rooms to prevent meeting conflicts
• Ensure the smooth management of meetings and all events held in the ITV Newsroom
• Work with Head Field & Tech Services and Tech Hub
• Assist Editor with fortnightly staff meetings set‑up
• Assist with special programmes on “big events” (general & US elections; Royal Weddings; Royal death)
• Manage and administer Editor of the Day roster – issue list at the end of each week (be across SCE information)
• Provide support to all areas of the newsroom in the event of major world events & breaking news stories contributing to out‑of‑hours working
• Diversity Outreach
• Outreach work in schools and universities; assist with set‑up of newsroom diversity events
• Work closely with Head of Talent Acquisition on Apprentices / Trainees / Work Experience
• Oversee apprentices and trainees at ITV News
• Involvement in the work experience projects where applicable

These are the main requirements of the role and is not an exhaustive list of duties. It is intended to reflect the nature, range, and context of the work, which will change over time.

Key Requirements

• Proven experience working as a PA
• Strong administrative skills, including good knowledge/experience in using Windows based software
• First class communication, presentation, and analytical skills, coupled with persuasive influencing ability
• First class prioritisation skills in accordance with the relevant business agendas
• First class planning and organising capability
• Ability to interact and relate to all levels of staff and to act as welcoming face of ITN to high‑level visitors
• Exceptional attention to detail
• Ability to meet tight deadlines and handle ever‑changing workloads and priorities
• Electronic filing
• Highly proficient in the use of PowerPoint, working knowledge of Excel
• Ability to work well in a team, combined with a high degree of initiative
• Interest in the media and TV, an ability to keep up to speed with company developments and an interest in how the company fits in to the wider media industry

We are proud to be an equal opportunities employer where everyone’s contribution matters. We’re committed to building a culture that reflects the audiences we serve — one where people feel included, supported, and inspired to do their best work.

Our people are at the heart of everything we do at ITN. It’s vital that our workforce reflects the diversity of both our audience and the wider society in the UK, so we actively seek candidates from diverse backgrounds and communities. Reasonable adjustments to the recruitment process will be offered, if required, due to a disability or health condition. We also recognise the importance of a good work life balance, so we do everything we can to accommodate flexible working, including part‑time and job shares for all our roles. Please just let us know in your application, or at any stage throughout the process, if this is something you want to explore.