Lead Product and Workflow Manager, News Production in London

ITN is one of the UK’s leading independent content production companies, trusted for over 70 years to tell the world’s most important stories. From BAFTA‑ and Emmy‑winning journalism and impactful factual content to creative entertainment and branded storytelling, ITN brings truth and innovation to every platform. Making over 70 hours of live programmes a week and reaching 1 billion digital views a month, we are a content powerhouse that has an ambition to keep growing, with audiences across the UK and around the world. Our people are at the heart of our success. With a reputation built on integrity and creativity, ITN continues to evolve with an ambitious growth strategy — investing in new technology, premium content, and future talent. We’re proud to foster an inclusive, collaborative culture where everyone can thrive and help shape the next chapter of ITN’s story. We are proud to be an equal opportunities employer where everyone’s contribution matters. We’re committed to building a culture that reflects the audiences we serve — one where people feel included, supported, and inspired to do their best work.

How We Work At ITN, how we work is as important as what we do. Our values describe what you can expect when you work here — and what ITN expects of you.

• Ambition – We set bold goals, take ownership, and keep learning. We look for new opportunities and better ways to make an impact.
• Courage – We speak up with honesty and respect, challenge ideas constructively, and value open, direct communication.
• Team – We collaborate, celebrate others’ successes, and make sure every voice is heard. We put the team’s success first.

We also recognise the importance of balance and wellbeing, so we welcome flexible working, part‑time roles and job shares across all areas of ITN.

The Role To lead and manage transformative projects within the ITN News Production and Archive team, with a strong focus on implementing automation and AI‑driven solutions. This role is responsible for overseeing the optimisation of workflows, driving the adoption of new technologies, and ensuring the successful integration of advanced systems that enhance efficiency and revenue generation. The Project and Workflow Manager will coordinate cross‑functional teams and external partners, providing strategic direction and hands‑on leadership to deliver innovative change across the department. This role sits at the intersection of a variety of different disciplines. You will work with technologists, journalists, archivists, learning and development leads, finance leads and more. The successful applicant will inherit existing projects that need nimble execution in tight timeframes.

Key Responsibilities:

• Lead project management for ongoing work streams, including coordination with external partners to maximise revenue opportunities across the ITN Archive and syndication businesses.
• Continuously monitor and recommend emerging workflows and automation best practices to keep the department at the front line of technological change.
• Lead change management initiatives to ensure successful adoption and integration of new technologies and workflow improvements across the team.
• Support the creation, renewal and negotiation of licencing contracts by ensuring deliverables are met for new and existing partners.
• Oversee the upgrade and replacement of internal systems, working closely with internal stakeholders and external consultants to design and implement new solutions.
• Manage workflow improvements, integrating new technologies and processes to reduce manual effort and costs.
• Collaborate with senior internal and external stakeholders to keep development on time and within scope.
• Monitor project progress, report on milestones, and adapt plans as needed to meet evolving business needs.

These are the main requirements of the role and is not an exhaustive list of duties. It is intended to reflect the nature, range, and context of the work, which will change over time.

Key Requirements:

• Strong project and relationship management skills.
• Experience working with senior stakeholders, both internal and external.
• Ability to manage complex projects with overlapping priorities.
• Technical understanding of digital archive systems and workflows (preferred).
• An understanding of the change management skills needed to implement greater automation across existing workflows.
• Excellent communication and organisational skills.
• Adaptability and problem‑solving mindset.

Our people are at the heart of everything we do at ITN. It’s vital that our workforce reflects the diversity of both our audience and the wider society in the UK, so we actively seek candidates from diverse backgrounds and communities. Reasonable adjustments to the recruitment process will be offered, if required, due to a disability or health condition. We also recognise the importance of a good work life balance, so we do everything we can to accommodate flexible working, including part‑time and job shares for all our roles. Please just let us know in your application, or at any stage throughout the process, if this is something you want to explore.