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- Tasks: Drive client engagement and manage accounts to identify business opportunities.
- Company: Join Infosys, a global leader in digital services and consulting.
- Benefits: Competitive salary, career growth, and a chance to work with innovative technologies.
- Why this job: Make a real impact by fostering long-term partnerships and driving business success.
- Qualifications: Experience in sales, relationship management, and project management required.
- Other info: Dynamic environment with opportunities for mentorship and professional development.
The predicted salary is between 72000 - 84000 £ per year.
The Senior Practice Engagement Manager – Practice Sales role at Infosys Aster, centered on the AI Amplified Marketing Suite, is pivotal in driving business success through strategic client engagement and account management. This position requires the individual to provide insightful client introductions and context to internal teams, navigate accounts to identify diverse deal opportunities, and lead pursuit teams effectively. Managing client expectations and maintaining the Infosys price premium are crucial, alongside a strong focus on enhancing client satisfaction and expanding the account as per strategic plans. The role demands strategic thinking, exceptional relationship management, and effective communication skills to foster long-term partnerships and demonstrate business value to clients.
Key responsibilities include:
- Client Introductions and Contextual Understanding: Act as the bridge between clients and internal teams by providing valuable introductions and contextual insights. This enables the team to tailor solutions that meet client-specific needs and expectations.
- Deal Identification: Skillfully navigate client accounts to uncover various opportunities for business deals. This involves a keen understanding of the client's business and marketing landscape and a proactive approach to identifying potential areas for collaboration and expansion.
- Pursuit Team Leadership: Formulate and lead dedicated pursuit teams that are aligned with the strategic objectives of Infosys Aster. Guide these teams in developing compelling proposals and solutions that resonate with client needs.
- Strategic Pricing and Negotiation: Recommend and defend competitive win prices, ensuring they align with client value perceptions while maintaining Infosys' price premium.
- Client Expectations and Relationship Management: Set and manage client expectations effectively, ensuring transparent communication and mutual understanding. Develop and execute comprehensive account plans that enhance client satisfaction and drive account growth.
- Market Insight and Competitor Analysis: Stay informed about industry trends, client drivers, and competitor moves. Use this intelligence to adapt strategies and maintain Infosys' leadership position in the market.
- Contract and Account Operations: Oversee the contracting process, ensuring swift closure and acceptable risk levels. Handle escalations related to service delivery, payment disputes, and client complaints to maintain a smooth operational workflow.
- Account Growth and Strategic Planning: Develop and review strategic account plans to ensure alignment with business goals. Engage with various client departments and stakeholders to expand the footprint of Infosys services.
- Mentorship and Team Development: Mentor the account team and collaborate with delivery managers to provide feedback and guidance, fostering a high-performance culture and enhancing client delivery outcomes.
The Senior Practice Engagement Manager – Practice Sales must demonstrate a deep understanding of client dynamics, the ability to influence stakeholders, and a commitment to delivering business value that strengthens Infosys' position as a trusted, innovative partner. This role not only aims to meet but exceed client expectations, thereby driving significant growth and success for both Infosys and its clients.
Required Qualifications:
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 14+ years of experience, with strong sales/relationship management/account management experience.
- Significant business development and project management experience.
- Experience in the Manufacturing industry vertical.
- Track record of interacting and building relationships with C-level client contacts.
- Hands-on experience with proposal creation and leading proposal presentations.
- Strong leadership, interpersonal, communication and presentation skills.
- Wide variety of IT and business consulting engagement experience.
- U.S. citizenship or permanent residency required, we are not able to sponsor this position at this time.
Preferred Qualifications:
- MBA degree or foreign equivalent and 10+ years of experience.
- Knowledge of industry specific go-to-market solutions.
- Good understanding of industry specific business issues and drivers.
- Global Delivery Model experience.
- Experience managing large multi-location consulting engagement teams.
- Track record as an Account Manager in a rapidly growing client relationship.
Why Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Senior Client Partner AI Marketing services (Farming) - UK / Germany / Netherlands in London employer: ITL UK
Contact Detail:
ITL UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Partner AI Marketing services (Farming) - UK / Germany / Netherlands in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills align with their needs. Practice common interview questions and come up with examples that showcase your experience in client management and strategic thinking.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your fit for the role and keep the dialogue open.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Senior Client Partner AI Marketing services (Farming) - UK / Germany / Netherlands in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Senior Client Partner role. Highlight your experience in AI marketing services and how it aligns with the job description. We want to see how you can bring value to our team!
Showcase Your Relationship Management Skills: Since this role is all about client engagement, don’t forget to emphasise your relationship management skills. Share examples of how you've successfully built and maintained relationships with C-level clients. We love a good story!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate clarity and want to understand your qualifications without any fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at ITL UK
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the clients you'll be working with. Research their business models, recent news, and challenges they face in the AI marketing landscape. This knowledge will help you demonstrate your ability to provide valuable insights and tailor solutions that meet their specific needs.
✨Showcase Your Strategic Thinking
Prepare examples of how you've successfully identified deal opportunities and led pursuit teams in the past. Be ready to discuss your approach to strategic pricing and negotiation, as well as how you've managed client expectations while maintaining a premium service. This will highlight your capability to drive business success.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since this role requires exceptional communication skills, consider doing mock interviews with friends or colleagues. Focus on how you can bridge the gap between clients and internal teams, ensuring everyone is aligned towards common goals.
✨Demonstrate Leadership and Mentorship
Be prepared to discuss your experience in leading teams and mentoring others. Share specific instances where you've fostered a high-performance culture and enhanced client delivery outcomes. This will show your potential employer that you can not only manage accounts but also develop talent within the team.