At a Glance
- Tasks: Standardise operational support and coordinate incident resolution on the Guidewire platform.
- Company: Itl Uk, a leader in tech solutions with a focus on service excellence.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to minimising business disruption.
- Why this job: Be the go-to person for resolving issues and ensuring smooth operations.
- Qualifications: Strong English communication skills and ITSM experience required.
The predicted salary is between 40000 - 50000 £ per year.
Itl Uk is seeking a proactive Production Support Analyst to standardise operational support across the Guidewire platform.
You will be the primary contact for incidents raised via the Community Portal, coordinating resolution and ensuring service excellence.
The role involves monitoring production/test environments, tracking incidents, and working with Guidewire and vendors to minimise business disruption.
Strong English communication and ITSM experience are essential.
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Guidewire Production Support Specialist employer: ITL UK
Infosys is an exceptional employer that fosters a dynamic work culture in London, where innovation and collaboration thrive. With a strong emphasis on employee growth, we offer extensive training and development opportunities, ensuring our consultants are at the forefront of SAP S/4HANA solutions. Join us to be part of a diverse team that values your contributions and supports your career aspirations while working on impactful projects for leading UK clients.
