Senior CRM Consultant: Stakeholder & Service Delivery in England

Senior CRM Consultant: Stakeholder & Service Delivery in England

England Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
ITL UK

At a Glance

  • Tasks: Lead client relationships and ensure service delivery aligns with governance expectations.
  • Company: Join Infosys, a global leader in IT services with a focus on innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Dynamic work environment with excellent career advancement opportunities.
  • Why this job: Make a real impact by navigating multi-stakeholder programmes in the public sector.
  • Qualifications: Proven CRM experience, strong stakeholder management skills, and ITIL familiarity.

The predicted salary is between 60000 - 80000 Β£ per year.

Infosys is seeking a Customer Relationship Manager (CRM) in the UK to lead client relationships, align service delivery with governance expectations, and navigate a multi-stakeholder ESR programme.

You will engage with the ESR Central Team, NHS user communities, and Infosys delivery functions to ensure outcomes meet strategic objectives.

You should bring proven CRM experience in IT services, strong stakeholder management, and familiarity with ITIL and public sector contexts.

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Senior CRM Consultant: Stakeholder & Service Delivery in England employer: ITL UK

Infosys is an exceptional employer that fosters a dynamic work culture in London, where innovation and collaboration thrive. With a strong emphasis on employee growth, we offer extensive training and development opportunities, ensuring our consultants are at the forefront of SAP S/4HANA solutions. Join us to be part of a diverse team that values your contributions and supports your career aspirations while working on impactful projects for leading UK clients.

ITL UK

Contact Details:

ITL UK Recruitment Team

We think you need these skills to ace Senior CRM Consultant: Stakeholder & Service Delivery in England

Customer Relationship Management (CRM)
Stakeholder Management
Service Delivery
Governance
ITIL
Public Sector Experience
Client Relationship Building