At a Glance
- Tasks: Support customer service and business admin tasks while gaining valuable experience.
- Company: Join a well-established company with a strong reputation in the community.
- Benefits: Earn while you learn with competitive apprenticeship pay and gain NVQ Level 2 qualification.
- Other info: 12-month apprenticeship with opportunities for growth and development.
- Why this job: Kickstart your career in a supportive environment with real-world experience.
- Qualifications: No prior experience needed, just a passion for customer service and admin.
The predicted salary is between 20885 - 20885 £ per year.
ITL Northeast is a long established and successful company, based in Gateshead. We supply interpreters to various councils and private sector companies. We require a Customer Service or Business Admin apprentice to train up to NVQ Level 2.
The payment is the current apprenticeship payment of £10.71 per hour. This position is for 12 months.
- Posting date: 21 May 2026
- Salary: £20,885 per year
- Hours: Full time
- Closing date: 20 June 2026
- Location: ITL Northeast Limited, Biz space Business Centre, William Street, Felling, Gateshead NE10 0JP
- Remote working: On-site only
- Company: ITL Northeast Ltd
- Job type: Apprenticeship
- Job reference: APPADMIN
Apprenticeship Admin in Gateshead employer: ITL Northeast Ltd
ITL Northeast Ltd is an excellent employer that values the growth and development of its apprentices, offering a supportive work culture where you can gain hands-on experience in customer service and business administration. Located in the vibrant Biz Space Business Centre in Gateshead, employees benefit from a collaborative environment and the opportunity to achieve an NVQ Level 2 qualification while working alongside experienced professionals in the interpreting industry.
StudySmarter Expert Advice🤫
We think this is how you could land Apprenticeship Admin in Gateshead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at ITL Northeast. You never know who might give you a heads-up about an opportunity or refer you directly!
✨Tip Number 2
Prepare for that interview! Research ITL Northeast, understand their values, and think about how your skills align with their needs. Practise common interview questions and have some questions ready to show your interest.
✨Tip Number 3
Showcase your enthusiasm! When you apply through our website, make sure your passion for customer service and business admin shines through. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement can keep you on their radar. It shows initiative and keeps the conversation going!
We think you need these skills to ace Apprenticeship Admin in Gateshead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Apprenticeship Admin role. Highlight any relevant experience or skills that match what we're looking for, like customer service or business admin skills.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in this apprenticeship and how you can contribute to our team at ITL Northeast. Keep it friendly and professional!
Show Your Enthusiasm:We love seeing passion! In your application, let us know why you're excited about this opportunity and how it fits into your career goals. A little enthusiasm goes a long way!
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you've got!
How to prepare for a job interview at ITL Northeast Ltd
✨Know Your Stuff
Before the interview, make sure you understand what ITL Northeast does and the role of an Apprenticeship Admin. Familiarise yourself with their services, especially how they supply interpreters to councils and private companies. This will show your genuine interest in the company and the position.
✨Showcase Your Customer Service Skills
Since this role involves customer service, be ready to discuss any relevant experience you have. Think of examples where you've successfully handled customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the training process for the NVQ Level 2 or what a typical day looks like for an Apprenticeship Admin. It shows you're engaged and keen to learn more about the role.
✨Dress the Part
Even though it’s an apprenticeship, first impressions matter! Dress smartly for the interview to convey professionalism. A neat appearance can help set the right tone and show that you take the opportunity seriously.
