At a Glance
- Tasks: Ensure a safe and fun environment by checking IDs and monitoring customer behaviour.
- Company: Join Maggie's Rock'n'Rodeo, Scotland's first country-themed bar with a vibrant atmosphere.
- Benefits: Enjoy free meals, discounts, paid socials, and training opportunities.
- Other info: Flexible hours with late-night shifts; perfect for those who love a lively environment.
- Why this job: Be part of an exciting team and create memorable experiences for customers.
- Qualifications: Must have a valid SIA license; freelance options available with insurance documentation.
The predicted salary is between 13 - 16 £ per hour.
Maggie’s Rock’N’Rodeo Door Steward - Variable Hours (up to full time hours available). Must be available Friday and Saturday nights - these will be typical shifts.
For anyone who would prefer this role to be freelance, this is something we would be happy to consider; however, you would need to have your SIA badge and be able to provide a copy of relevant insurance documentation.
We believe life is about the experience and we have great benefits in place to make sure the experience starts with you:
- £p/h
- Free meal and unlimited non-alcoholic drinks on shift
- 50% off food and drink across itison venues with friends and family
- Employee Assistance Programme to look after your mental wellbeing
- Complimentary tickets to itison major events
- 15% off at Taxi contribution for anyone working past 1am
- Two fully paid socials a year
- Fully funded external training courses
About the Role: At itison venues, our main mission is to bring great experiences to all of our customers and we are looking for people who are just as passionate about doing this as we are. Working closely with the wider venue team, you will play a key role in the safe and smooth running of the venue both inside and outside the building. This includes checking IDs on entry, monitoring customer behaviour and ensuring all guests comply with licensing laws and venue policies at all times. You will be responsible for managing entry and exit points, monitoring venue capacity and acting as the first point of contact for customers as they arrive, setting the tone with a friendly, professional and welcoming approach. Throughout the night, you will remain visible and approachable, helping to prevent issues before they arise and stepping in to calmly defuse situations when required. On occasions where incidents do occur, you will support the internal team by handling situations safely and appropriately, including the removal of customers where necessary, always using de-escalation techniques and proportionate responses. Customer and team safety is the priority at all times, alongside delivering a high standard of customer service and ensuring everyone leaves the venue with a positive impression of Maggie’s. You will contribute towards making the venue a safe, secure and enjoyable environment for both our customers and our team.
About the Venue: Maggie’s Rock n Rodeo is Scotland’s first country-themed bar where we’re partying til 3am every night and serving up the best brisket, burgers and buffalo wings this side of Nashville. Plus live bands and sports every night across our big screens, our very own Bull Pit complete with mechanical Buckin Bronco - and a wild line up of live events yet to be announced. If you’re fixing for a new gig, love a good ol fashioned knees up and already own your own cowboy hat, we want to hear from you - we’re looking for a Door Steward to come join our amazing team.
About You: If you are looking for variety and love being busy, you’re in the right place. We are looking for hard working, flexible, reliable and committed people who are happy to work late nights including the weekends. You must have a valid SIA license and if you want to be considered for a freelance position, you must also be able to provide a copy of the relevant insurance documents.
About the Process: If you think this sounds like the right role for you, then we would love for you to apply. If we like your application, we will be in touch to arrange an interview with you.
Door Steward in Glasgow employer: itison
At itison venues, we pride ourselves on creating unforgettable experiences for both our customers and our team. As a Door Steward at Maggie's Rock'n'Rodeo, you'll enjoy a vibrant work culture with flexible hours, competitive pay, and fantastic benefits including free meals, discounts, and fully funded training opportunities. Join us in a lively environment where your contributions to safety and customer service are valued, and be part of a team that celebrates every shift with enthusiasm and camaraderie.
StudySmarter Expert Advice🤫
We think this is how you could land Door Steward in Glasgow
✨Tip Number 1
Get to know the venue! Before your interview, check out Maggie's Rock'N'Rodeo online. Familiarise yourself with their vibe, events, and what makes them unique. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Door Steward, you'll be the first point of contact for customers. Think about how you can create a welcoming atmosphere and handle tricky situations. Role-play with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 3
Network like a pro! Reach out to current or former staff on social media. Ask them about their experiences and any tips they might have for you. This could give you insider knowledge that sets you apart from other candidates.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Submitting your application directly through our site shows you're serious about the role and helps us keep track of your application. Plus, it’s super straightforward!
We think you need these skills to ace Door Steward in Glasgow
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being part of the Maggie's Rock'N'Rodeo team and bringing great experiences to our customers.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. If you've worked in similar roles or have a knack for customer service, let us know! We love seeing how you fit into our vibe.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This helps us quickly see why you’d be a great fit for the Door Steward position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your potential new gig with us at Maggie's.
How to prepare for a job interview at itison
✨Know the Venue Inside Out
Before your interview, make sure you know all about Maggie's Rock'N'Rodeo. Familiarise yourself with their mission, the atmosphere they create, and the services they offer. This will show your genuine interest in the role and help you answer questions more confidently.
✨Highlight Your Customer Service Skills
As a Door Steward, you'll be the first point of contact for customers. Be ready to share examples of how you've provided excellent customer service in the past. Think about situations where you've handled difficult customers or ensured a positive experience for guests.
✨Demonstrate Your Conflict Resolution Skills
Since the role involves monitoring customer behaviour and defusing situations, prepare to discuss how you've managed conflicts before. Use specific examples that showcase your ability to stay calm under pressure and use de-escalation techniques effectively.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Since this is a lively venue, showing a bit of personality in your outfit can help you stand out, but keep it professional. A cowboy hat might be a fun touch if it fits the vibe!
