At a Glance
- Tasks: Build relationships and negotiate ticket promotions for exciting events across Glasgow.
- Company: Join a fast-paced, independent Scottish business with a vibrant culture.
- Benefits: Competitive salary, private healthcare, discounts, and free event tickets.
- Other info: Dynamic role with opportunities for personal growth and community involvement.
- Why this job: Make an impact in the events industry while enjoying a fun work environment.
- Qualifications: Experience in account management or B2B sales, with strong industry connections.
The predicted salary is between 29000 - 35000 £ per year.
Account Manager, Events – Full time – Glasgow HQ
At itison, we believe life is about the experience.
We match our 1.7 million members with the best local experiences, create our own world-class events and donate thousands of experiences to local charities.
We’re the market leader at what we do, and we’re proud to be a fast-paced, ambitious, independent Scottish business with a brilliant culture, a strong sense of purpose and a team full of smart, driven people who care about doing great work.
We’re looking for a proven and ambitious Account Manager, specialising in ticketed events, to join our City Team and help us grow our business sustainably.
This is a hands-on commercial role, ideal for someone who can build strong relationships across the events industry, spot standout opportunities, negotiate brilliant ticket promotions and help our host businesses reach our engaged audience.
The role would suit someone who is well connected in the events industry, with a strong network of promoters, venues, producers, festivals, theatres, exhibitions and experience-led businesses they can tap into.
What you'll be doing
Our City Team is at the forefront of growth for itison, sourcing and negotiating an incredible range of local experiences; from hotel breaks and Michelin-starred dining to standout events, festivals, theatre, exhibitions and shows.
You’ll be focused on managing and growing existing event accounts, while identifying, approaching and negotiating new ticket promotions across multiple categories of events.
You’ll use research, industry knowledge and your network to uncover the best opportunities across our key cities, building a strong pipeline of events our members will love.
As Account Manager, Events, you’ll confidently negotiate ticket deals with businesses and work closely with our Mission Control team (host/account services) to make sure ticket redemption is seamless for customers and operators.
You’ll be commercially sharp, organised and proactive - able to balance relationship management, new business development and the detail needed to make every feature run smoothly.
To excel at this role, you’ll need to be smart, charming, ambitious, tenacious, diligent, resilient and organised.
You’ll be motivated by targets, used to working at pace, and able to think strategically while still being hands-on and proactive.
You should have experience in account management, B2B sales or strong transferable experience from the events or ticketing industry.
A strong network of connections within this sector would also be beneficial.
The role will be based in our Glasgow city centre office, with some time out and about visiting your accounts where required.
Having a driving license and your own transport is helpful, but not mandatory to the role.
What’s the role?
- Building on established relationships and creating new opportunities for existing accounts
- Growing and developing your pipeline by building amazing relationships with key people
- Identifying, approaching and negotiating ticket promotions across events, festivals, theatre, exhibitions and shows
- Working with senior teams in local and national brands to develop long-term strategies based on their objectives
- Using research and your own events knowledge to identify the best opportunities for itison
- Working closely with Host Services to support smooth ticket redemption for partners and customers
- Working closely with senior leadership to identify opportunities, solve challenges and support sustainable growth
- Maximising your time by combining scheduled meetings with phone prospecting
- Target based - you will have targets to work to across various metrics
Key skills & traits
- A love of sales and account management, backed by a proven track record
- Intelligent, professional, presentable and tenacious
- Excellent written and verbal communication
- Ambitious, energetic, self-motivated and driven by KPIs
- Resilient and a skilled objection handler/negotiator
- An emotionally intelligent people person; brilliant at building relationships at all levels
- Diligent and organised; able to follow processes and manage time effectively
- Well connected within the events sector, with strong industry relationships
- Insider knowledge and experience of the events industry and an understanding of industry language and key considerations, including margins, capacity, ticketing, allocation and redemption
The salary and benefits package
- Salary £29k -£35k depending on experience (OTE £35k - 42k)
- Private Health Care
- Employee Assistance Programme
- Salary exchange smart pension scheme
- 15% itison discount and 50% discount at all itison-owned venues
- Enhanced maternity/paternity
- Learning grant
- Lunchtime Pilates classes
- Holiday-buy scheme
- Birthday day off
- Home & Tech scheme
- Paid company socials
- Free tickets to our major events (Drive-In Movies, Glas GLOW, and more to come)
- Charity day – paid time off to volunteer for a charity of your choice
- Fantastic work environment and the best equipment to do your job
Account Manager, Events - Full time - Glasgow employer: itison
At Itison, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our Manchester team is dedicated to personal and professional growth, providing ample opportunities for career advancement while making a meaningful impact in the local hospitality and leisure sector. With competitive benefits and a supportive environment, we empower our employees to thrive and succeed in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Events - Full time - Glasgow
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager, Events - Full time - Glasgow at itison, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including itison. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager, Events - Full time - Glasgow. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager, Events - Full time - Glasgow
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for itison:When writing your cover letter, make sure to tailor your message specifically for itison. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at itison
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show itison that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show itison that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with itison’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
