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For Companies At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences.
- Company: Join a vibrant team at itison, known for creating memorable moments.
- Benefits: Earn £14.13 p/h plus service charge, free meals, and discounts.
- Other info: Enjoy fully funded training and exciting team socials.
- Why this job: Be part of a fun environment with great perks and career growth.
- Qualifications: Passion for customer service and teamwork.
The predicted salary is between 30000 - 40000 £ per year.
We believe life is about the experience and we have great benefits in place to make sure the experience starts with you:
- £14.13 p/h + approx £2.50 service charge p/h (100% of service charge goes to the team)
- Free meal and unlimited non-alcoholic drinks on shift
- 50% off food and drink across itison venues with friends and family
- Employee Assistance Programme to look after your mental wellbeing
- Complimentary tickets to itison major events
- 15% off at itison.com
- Taxi contribution for anyone working past 1am
- Team Incentives including Employee of the Month
- Two fully paid socials a year
- Fully funded external training courses
- Great opportunities to develop and progress
About The Role: At itison venues, our main mission is to bring great experiences to all of our customers and we are looking for people who are just as passionate about doing this as we are! You’ll support the GM.
Duty Manager employer: itison
Contact Detail:
itison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know about openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. At itison, they value great experiences, so think of examples from your past that showcase your passion for customer service and teamwork.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional when you show up for your interview – it shows you care about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re as excited about creating great experiences for our customers as we are.
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight any relevant experience and skills that match what we're looking for. We love seeing how your background fits with our mission!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at itison
✨Know the Company Culture
Before your interview, take some time to research itison and their values. Understanding their mission to create great experiences will help you align your answers with what they’re looking for in a Duty Manager.
✨Showcase Your Passion
During the interview, express your enthusiasm for customer service and creating memorable experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a busy shift or resolving a customer complaint. Think of relevant scenarios from your experience and be ready to discuss your thought process and actions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest and helps you determine if it’s the right fit for you.