Bookings Administrator - itison venues in Glasgow

Bookings Administrator - itison venues in Glasgow

Glasgow Full-Time 28600 - 28600 £ / year (est.) No working from home possible
itison
Bookings Administrator - itison venues - Glasgow itison venues are proud owners of some of Glasgow’s best-loved spots:Sloans,Brel & Maggie’s Rock’N’Rodeo We’re currently looking for a Bookings Administrator to join our Bookings & Events Team based in Sloans. The role will be across a 7-day rota working approx. 45 hours per week. This is a really exciting opportunity for anyone who is an administration whizz, has a great eye for details, is looking to work in our very unique venues andjoin a fantastic companywhere every day is different. The core missions of the Bookings Administrator We’re looking for a talented, positive, and dedicated all-rounderwith a minimum of two years\' professional experience to: Be responsible for managing incoming phone & emailreservations andenquiries/event administration/office paperwork Deliver exceptional customer service from the crucial first point of contact with our new & existing customers Accurately record details inthe booking system & drive sales for all existingand potential customers Skills & Experience 2 years working in a customer-facing role ideally in hospitality An exceptional telephone manner & faultless communication skills Love working in a fast-paced exciting environment Have excellent organisational skills, with a methodical & meticulous approach to your work First-class written and verbal communication skills A great planner who can work to tight deadlines Proactive approach with loads of common sense and initiative Apassionateself-starter with the ability to manage a busy workload autonomously within a fast-paced,ever-changing environment An all-rounder, able to turn your hand to whatever is needed and deliver results Willingness to work flexible hours at busy event times Energetic,friendly, fun and fearless It would be great if you have experience with Collins Booking System and Tonic POS system, however this isn’t essential. The Salary And Benefits Package £28,600 per annum, with potential to rise after successful 6-month probationary Private Healthcare Salary exchange smart pension scheme Employee assistance programme Annual learning grant 50% off food & drink at itison venues 15% off at itison.com Complimentaryticketsto GlasGLOW, Drive-in Movies & other itison major events Two team socialsper year Part of anindependent group,delivering exceptional experiencesand having fun in the process Powered by JazzHR LuzJqs7rYz #J-18808-Ljbffr
itison

Contact Details:

itison Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Bookings Administrator - itison venues in Glasgow

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like itison. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to itison

Don't be shy about reaching out to itison directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about itison and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at itison

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!