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- Tasks: Lead the team to deliver exceptional service and manage daily operations.
- Company: Join Brel, a stunning venue known for its magical garden and vibrant atmosphere.
- Benefits: Enjoy a competitive salary, tips, free meals, discounts, and private medical insurance.
- Why this job: Be part of a passionate team creating unforgettable experiences in a beautiful setting.
- Qualifications: 2+ years management experience in hospitality and a valid Personal Licence required.
- Other info: Flexible shifts, great work/life balance, and opportunities for professional development.
The predicted salary is between 32000 - 44000 £ per year.
Assistant General Manager – brel – Full Time (approx. 45 Hours p/w)
We believe life is about the experience and we have great benefits in place to make sure the experience starts with you:
- £32k, depending on experience + approx. £5k in tips, there is also the potential to earn bi-annual bonus’
- 100% of service charge goes to the team
- Free meal and unlimited non-alcoholic drinks on shift
- 50% off food and drink across itison venues with friends and family
- Private medical insurance
- Employee Assistance Programme to look after your mental wellbeing
- Complimentary tickets to itison major events
- 15% off at itison.com
- Taxi contribution for anyone working past 1am
- Enhanced Maternity & Paternity
- Team Incentives including Employee of the Month
- Two fully paid socials a year
- Fully funded external training courses
- Great work/life balance with a rota that can suit varied shift patterns
- Great opportunities to develop and progress
About The Role
At itison venues, our main mission is to bring great experiences to all of our customers and we are looking for people who are just as passionate about doing this as we are!
As the Assistant General Manager, you will support the GM to:
- Oversee the daily operation and lead the team to deliver the best service possible to our customers on the bar and the floor
- Training the team & maintaining the high standards that are in place
- Effectively manage costs, showing a solid understanding of budgets, KPI’s and creating rotas whilst managing team cost
- Maintain a high level of compliance management in areas such as licensing, risk assessments and health & safety procedures
- Build relationships with the whole team and use these to guide and motivate them towards delivering unforgettable experiences
About The Venue
A magical garden (voted the UK\’s best!), a fully heated indoor and outdoor restaurant, a beautifully converted stables bar, and fantastic outside patio and hill. Brel is one of the city\’s most beautiful venues located in the West End\’s Ashton Lane.
With a year-round event programme, a famed food and drink line up of moules frites & fondues, Belgian beers and Scottish gin\’s, fire pits and Ashton Lane festivals, Brel\’s offering is loved by locals and tourists and we\’re looking for anAssistant General Managerto match it!
This role would suit someone in an existing AGM role, looking for an exciting change, or a strong/experienced Duty Manager/Supervisor, looking for a step up.
About You
If you are looking for variety and love being busy – you’re in the right place!
We are looking for someone who:
- Has a genuine passion for food & drink and giving the best service to our customers with at least 2 years management experience in a hospitality environment
- Takes their role seriously and can communicate effectively with their team
- An honest and hardworking team player who can be flexible and adaptable
- Has a current, valid Personal Licence obtained in Scotland
About The Process
If you think this sounds like the right role for you, then we would love for you to apply. If we like your application, we will be in touch to arrange an interview with you.
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Assistant General Manager employer: itison
Contact Detail:
itison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Familiarise yourself with Brel's unique offerings and atmosphere. Understanding their menu, events, and customer experience will help you demonstrate your passion for the venue during any discussions.
✨Tip Number 2
Network within the hospitality industry, especially with those who have worked at Brel or similar venues. Personal connections can provide insights into the company culture and may even lead to a referral.
✨Tip Number 3
Prepare to discuss your management style and how you motivate teams. Highlight specific examples from your past experiences that showcase your ability to lead and maintain high service standards.
✨Tip Number 4
Research current trends in the hospitality industry, particularly in food and drink. Being knowledgeable about what's popular can set you apart as a candidate who is not only passionate but also informed.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Emphasise your leadership skills, customer service excellence, and any specific achievements that align with the role of Assistant General Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and drink, as well as your commitment to delivering exceptional customer experiences. Mention your management experience and how it prepares you for this role.
Highlight Relevant Skills: In your application, focus on key skills such as team training, budget management, compliance knowledge, and effective communication. These are crucial for the Assistant General Manager position.
Show Enthusiasm for the Venue: Demonstrate your knowledge of Brel and its offerings in your application. Express why you are excited about the opportunity to work in such a vibrant venue and how you can contribute to its success.
How to prepare for a job interview at itison
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for food and drink during the interview. Share specific examples of how you've delivered exceptional service in previous roles, as this will resonate with the company's mission to provide unforgettable experiences.
✨Demonstrate Leadership Skills
As an Assistant General Manager, you'll need to lead a team effectively. Prepare to discuss your management style and provide examples of how you've trained and motivated staff in the past. Highlight any successful initiatives you've implemented to improve team performance.
✨Understand Financial Management
Familiarise yourself with key financial concepts such as budgets and KPIs. Be ready to discuss how you've managed costs in previous roles and how you would approach creating rotas while keeping team costs in check. This shows that you can handle the operational side of the role.
✨Know the Venue and Its Offerings
Research Brel and its unique offerings before the interview. Understanding the venue's atmosphere, menu, and customer base will allow you to speak confidently about how you can contribute to its success and enhance the customer experience.
