At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service and create unforgettable experiences.
- Company: Join Sloans, Glasgow's oldest bar and restaurant with a rich history.
- Benefits: Earn £16.13 on average, enjoy free meals, and 50% off at itison venues.
- Other info: Enjoy team socials, training courses, and a supportive work culture.
- Why this job: Be part of a dynamic environment with exciting events and opportunities for growth.
- Qualifications: 1 year of supervisory experience in a fast-paced venue is preferred.
The predicted salary is between 30000 - 40000 £ per year.
We believe life is about the experience and we have great benefits in place to make sure the experience starts with you:
- £16.13 average earnings (£14.13 p/h + £2 p/h average service charge)
- 100% of service charge goes to the team
- Free meal and unlimited non-alcoholic drinks on shift
- 50% off food and drink across itison venues with friends and family
- Employee Assistance Programme to look after your mental wellbeing
- Complimentary tickets to itison major events
- 15% off at itison.com
- Taxi contribution for anyone working past 1am
- Team Incentives including Employee of the Month
- Two fully paid socials a year
- Fully funded external training courses
- Great opportunities to develop and progress
At itison venues, our main mission is to bring great experiences to all of our customers and we are looking for people who are just as passionate about doing this as we are! You’ll support the GM & AGM to lead the team to deliver the best service possible to our customers on the bar, the floor and at all of our incredible events! As Duty Manager, you will assist the Management Team in running the day-to-day operation of the venue including opening/closing procedures & working with the kitchen to ensure the smooth running of service. You’ll be led by an experienced management team alongside a team of passionate and confident individuals, made up of team members on the floor & behind the bar.
Our city's oldest bar & restaurant set over three stunning floors; a sold-out ceilidh every Friday night, weddings booked in to our Grand Ballroom through till 2027, an amazing weekly in-house event programme complete with cinema night, our own macaroni appreciation club (SMAC!) and a beautiful outdoor heated courtyard; Sloans has been at the centre of Glasgow life since 1797. Loved by locals and tourists for centuries, Sloans is looking for an exceptional Duty Manager to keep traditions going and introduce some new ones!
If you are looking for variety and love being busy – you’re in the right place! We are looking for people who have a genuine passion for food & drink and giving the best service to our customers. We are looking for someone who has a minimum of 1 year supervisory/duty manager experience in a similar high volume, fast paced venue – it’s a bonus if you have worked in an events environment! There is lots going on at Sloans, therefore we need someone who has excellent organisation skills and the ability to prioritise well. You will have a positive, can-do attitude, excellent communication skills and enjoy working as part of a team.
If you think this sounds like the right role for you, then we would love for you to apply. If we like your application, we will be in touch to arrange an interview with you.
Duty Manager employer: itison Limited
At Sloans, we pride ourselves on creating an exceptional work environment that prioritises employee wellbeing and growth. With competitive earnings, generous benefits including free meals, team incentives, and fully funded training courses, we foster a vibrant culture where passion for service and teamwork thrives. Join us in our historic venue at the heart of Glasgow, where every day brings new experiences and opportunities to develop your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Duty Manager role at Sloans.
✨Tip Number 2
Prepare for the interview by researching Sloans and its unique offerings. Familiarise yourself with their events and menu so you can show your passion for food and drink during the chat. We want to see that you’re genuinely excited about the role!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've successfully managed busy shifts or events in the past. This will demonstrate that you can handle the fast-paced environment at Sloans.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Sloans team and contributing to those amazing experiences we pride ourselves on.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for food and drink in your application! Share any experiences that highlight your love for delivering great service, as we’re all about creating memorable experiences for our customers.
Tailor Your CV:Make sure your CV is tailored to the Duty Manager role. Highlight your supervisory experience and any relevant skills that match what we’re looking for. A little effort here goes a long way!
Be Organised:We need someone with excellent organisation skills, so show us you’ve got them! Structure your application clearly and make it easy for us to see why you’d be a great fit for Sloans.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Sloans.
How to prepare for a job interview at itison Limited
✨Know the Venue Inside Out
Before your interview, make sure you research Sloans thoroughly. Familiarise yourself with its history, menu, and events. This will not only show your genuine interest but also help you answer questions about how you can contribute to the venue's unique atmosphere.
✨Showcase Your Experience
Be ready to discuss your previous supervisory or duty manager roles in detail. Highlight specific examples where you successfully managed a team or handled busy shifts. This will demonstrate your capability to thrive in a fast-paced environment like Sloans.
✨Emphasise Teamwork and Communication
Since the role involves working closely with the management team and staff, be prepared to talk about your teamwork skills. Share examples of how you've effectively communicated with colleagues to ensure smooth operations during busy times.
✨Bring Your Passion for Service
Express your enthusiasm for providing excellent customer service. Discuss what motivates you to create memorable experiences for guests and how you plan to uphold Sloans' reputation for great service. A positive attitude goes a long way!
