At a Glance
- Tasks: Lead a passionate team to deliver exceptional service at a vibrant venue.
- Company: Join Brel, one of the UK's most beautiful venues in the West End.
- Benefits: Earn £14.13p/h plus service charge, free meals, and discounts for friends and family.
- Why this job: Be part of a dynamic environment with exciting events and great career growth opportunities.
- Qualifications: Minimum 1 year supervisory experience in a fast-paced venue required.
- Other info: Enjoy two fully paid socials a year and complimentary tickets to major events.
The predicted salary is between 30000 - 40000 £ per year.
We believe life is about the experience and we have great benefits in place to make sure the experience starts with you:
- £14.13p/h + approx £2.50 service charge p/h
- 100% of service charge goes to the team
- Free meal and unlimited non-alcoholic drinks on shift
- 50% off food and drink across itison venues with friends and family
- Employee Assistance Programme to look after your mental wellbeing
- Complimentary tickets to itison major events
- 15% off at itison.com
- Taxi contribution for anyone working past 1am
- Team Incentives including Employee of the Month
- Two fully paid socials a year
- Fully funded external training courses
- Great opportunities to develop and progress
At itison venues, our main mission is to bring great experiences to all of our customers and we are looking for people who are just as passionate about doing this as we are! You’ll support the GM & AGM to lead the team to deliver the best service possible to our customers on the bar, the floor and at all of our incredible events!
As Duty Manager, you will assist the Management Team in running the day to day operations of the venue including opening/closing procedures & working with the kitchen to ensure the smooth running of service. You’ll be led by an experienced management team alongside a team of passionate and confident individuals, made up of team members on the floor & behind the bar.
Brel is one of the city's most beautiful venues located in the West End's Ashton Lane. With a year-round event programme, a famed food and drink line up of moules frites & fondues, Belgian beers and Scottish gin's, fire pits and Ashton Lane festivals, Brel's offering is loved by locals and tourists.
If you are looking for variety and love being busy – you’re in the right place! We are looking for people who have a genuine passion for food & drink and giving the best service to our customers. We are looking for someone who has a minimum of 1 year supervisory/duty manager experience in a similar high volume, fast paced venue! There is lots going on at Brel, therefore we need someone who has excellent organisation skills and the ability to prioritise well. You will have a positive, can-do attitude, excellent communication skills and enjoy working as part of a team.
If you think this sounds like the right role for you, then we would love for you to apply. If we like your application, we will be in touch to arrange an interview with you.
Duty Manager employer: itison Limited
Contact Detail:
itison Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the venue! Before your interview, pop by Brel and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Chat with current or former staff if you can. They can give you insider tips on what it’s really like working there and might even put in a good word for you.
✨Tip Number 3
Show off your passion! During the interview, share your love for food and drink. Talk about your experiences in high-paced environments and how you’ve delivered top-notch service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion: Make sure to express your genuine love for food and drink in your application. We want to see that you’re excited about creating great experiences for our customers, just like we are!
Highlight Relevant Experience: Don’t forget to mention your supervisory or duty manager experience in similar venues. We’re looking for someone with at least a year of experience, so let us know how you’ve thrived in fast-paced environments!
Be Organised: Since the role requires excellent organisation skills, give us examples of how you’ve managed multiple tasks effectively in previous jobs. Show us you can prioritise like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at itison Limited
✨Know the Venue Inside Out
Before your interview, make sure you research Brel thoroughly. Familiarise yourself with their menu, events, and what makes them unique. This will not only show your genuine interest but also help you answer questions about how you can contribute to their mission of providing great experiences.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your previous supervisory experience. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain a positive atmosphere.
✨Demonstrate Your Passion for Food & Drink
Brel is all about great food and drink experiences, so express your enthusiasm for this aspect during the interview. Share any relevant experiences you have in the hospitality industry, especially in high-volume settings, and talk about your favourite dishes or drinks that align with Brel's offerings.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team dynamics, training opportunities, or how they measure success in the role. This shows you're serious about the position and helps you gauge if it's the right fit for you.