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- Tasks: Ensure a safe and fun environment for guests at Maggie's Rock'n'Rodeo.
- Company: Join Scotland's first country-themed bar with a vibrant atmosphere.
- Benefits: Earn £16.68 p/h, enjoy free meals, and get discounts across venues.
- Why this job: Be part of an exciting team and create memorable experiences for customers.
- Qualifications: Must have a valid SIA license and be ready for late-night shifts.
- Other info: Flexible hours, great socials, and opportunities for training await you!
The predicted salary is between 13 - 16 £ per hour.
Overview
Maggie’s Rock‘N’Rodeo – Door Steward - Variable Hours (up to full time hours available). Must be available Friday & Saturday nights - these will be typical shifts.
We believe life is about the experience and we have great benefits in place to make sure the experience starts with you:
- £16.68 p/h
- Free meal and unlimited non-alcoholic drinks on shift
- 50% off food and drink across itison venues with friends and family
- Employee Assistance Programme to look after your mental wellbeing
- Complimentary tickets to itison major events
- 15% off at itison.com
- Taxi contribution for anyone working past 1am
- Two fully paid socials a year
- Fully funded external training courses
About the Role
At itison venues, our main mission is to bring great experiences to all of our customers and we are looking for people who are just as passionate about doing this as we are. Working closely with the wider venue team, you will play a key role in the safe and smooth running of the venue both inside and outside the building. This includes checking IDs on entry, monitoring customer behaviour and ensuring all guests comply with licensing laws and venue policies at all times. You will be responsible for managing entry and exit points, monitoring venue capacity and acting as the first point of contact for customers as they arrive, setting the tone with a friendly, professional and welcoming approach. Throughout the night, you will remain visible and approachable, helping to prevent issues before they arise and stepping in to calmly defuse situations when required. On occasions where incidents do occur, you will support the internal team by handling situations safely and appropriately, including the removal of customers where necessary, always using de-escalation techniques and proportionate responses. Customer and team safety is the priority at all times, alongside delivering a high standard of customer service and ensuring everyone leaves the venue with a positive impression of Maggie’s. You will contribute towards making the venue a safe, secure and enjoyable environment for both our customers and our team.
About the Venue
Maggie’s Rock ‘n’ Rodeo is Scotland’s first country-themed bar where we’re partying til 3am every night and serving up the best brisket, burgers and buffalo wings this side of Nashville. Plus live bands and sports every night across our big screens, our very own Bull Pit complete with mechanical Buckin’ Bronco - and a wild line up of live events yet to be announced.
If you’re fixing for a new gig, love a good ol’ fashioned knees up and already own your own cowboy hat, we want to hear from you - we’re looking for a Door Steward to come join our amazing team!
About You
If you are looking for variety and love being busy – you’re in the right place! We are looking for hard working, flexible, reliable and committed people who are happy to work late nights including the weekends. You must have a valid SIA license and if you want to be considered for a freelance position, you must also be able to provide a copy of the relevant insurance documents.
About the Process
If you think this sounds like the right role for you, then we would love for you to apply. If we like your application, we will be in touch to arrange an interview with you.
Door Steward employer: itison Limited
Contact Detail:
itison Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Steward
✨Tip Number 1
Get to know the venue! Before your interview, check out Maggie’s Rock’N’Rodeo online and on social media. Familiarise yourself with their vibe, events, and menu. This will help you show your passion for the role and impress them with your knowledge.
✨Tip Number 2
Practice your people skills! As a Door Steward, you'll be the first point of contact for customers. Think about how you can create a welcoming atmosphere and handle tricky situations. Role-play with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the fun and lively atmosphere of the venue. A smart-casual look with a hint of personality can help you stand out and show that you’re ready to fit in with the team.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for the role. Don’t forget to highlight your SIA badge and any relevant experience in your application!
We think you need these skills to ace Door Steward
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about creating great experiences for our customers at Maggie’s Rock’n’Rodeo.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you've worked in a busy environment or dealt with customer service – it’ll help us see why you’d be a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and availability clearly, especially since we need someone who can work those late Friday and Saturday shifts.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get back to you quickly if we think you’re the right match for the Door Steward position.
How to prepare for a job interview at itison Limited
✨Know the Venue Inside Out
Before your interview, make sure you know all about Maggie’s Rock’n’Rodeo. Familiarise yourself with their offerings, the atmosphere, and what makes them unique. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Door Steward, customer interaction is key. Prepare examples from your past experiences where you’ve provided excellent customer service or handled difficult situations. Highlight your ability to remain calm and professional, especially in busy environments.
✨Understand Licensing Laws
Brush up on relevant licensing laws and regulations that apply to venues like Maggie’s. Being knowledgeable about these laws will demonstrate your commitment to safety and compliance, which is crucial for the role.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the role seriously and are ready to represent the venue well. Plus, it’s a great way to showcase your personality—don’t forget that cowboy hat if you have one!
