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- Tasks: Build relationships and drive growth for local businesses in Newcastle and the Northeast.
- Company: Join itison, a leading brand connecting 1.7 million members with amazing local experiences.
- Benefits: Competitive salary, private healthcare, discounts, and paid time off for charity work.
- Other info: Flexible remote work transitioning to a vibrant city centre office.
- Why this job: Make your mark in a dynamic role that shapes the future of local experiences.
- Qualifications: Experience in business development or hospitality, with strong relationship-building skills.
The predicted salary is between 30000 - 35000 £ per year.
Start date – April/May 2026
At itison, we believe life is about the experience. We connect 1.7 million members with the best local experiences, create world‑class events of our own, and donate thousands of experiences to local charities every year. We’ve built a strong, market-leading business in Scotland, and Newcastle is an exciting part of our future growth. That makes this a great opportunity for someone who wants to join an established brand, make their mark locally, and help shape what comes next.
We’re looking for a commercially minded Business Development & Account Manager to join our City Team and help grow our Newcastle and Northeast business. The role would suit someone who knows how to build strong relationships, spot opportunities, and turn them into long‑term growth. You might already work in sales, partnerships, hospitality, hotel operations, leisure, or another commercially focused role where earning trust and driving revenue go hand in hand. A network across food and drink, spas or hotels would be a real advantage. Restaurant connections would be especially valuable.
What you’ll be doing:
- Building a strong pipeline through outreach, networking, meetings, and smart prospecting
- Developing relationships with decision‑makers across hospitality and leisure businesses
- Turning first conversations into long‑term partnerships
- Growing existing accounts by spotting new opportunities and shaping ideas around their goals
- Using market knowledge, research, and commercial judgement to identify the best opportunities for itison
- Making the most of your time by combining scheduled meetings with high‑quality drop‑ins
- Working to targets across new business, account growth, and other key performance metrics
Key skills & traits:
- Experience in business development, B2B sales, partnerships, account management, or transferable experience from hospitality, hotel operations, leisure, or related sectors
- A track record of building relationships and turning opportunities into results
- Confidence speaking to business owners, operators, and senior decision‑makers
- Strong commercial instincts and the ability to spot what will work for both the partner and the customer
- Excellent written and verbal communication
- Resilience, sound judgement, and confidence handling objections and negotiations
- A diligent, organised approach and the ability to manage your own time and pipeline effectively
- A good understanding of hospitality and the commercial considerations that matter to operators
- Energy, drive, and a genuine appetite to grow a market
Location and travel:
The role will initially be remote, before moving to our Newcastle city centre office. You’ll spend a lot of time out meeting businesses and venues across Newcastle and the Northeast, along with regular visits to our Glasgow HQ. To do this role, you’ll need to be flexible, hold a full driving licence, and have your own transport.
The salary and benefits package:
- Salary £30k - £35k+ commission depending on experience (OTE up to £45k)
- Private Health Care
- Employee Assistance Programme
- Salary exchange smart pension scheme
- 15% itisondiscount and 50% discount at all itison‑owned venues
- Enhanced maternity/paternity
- Learning grant
- Lunchtime Pilates classes
- Holiday‑buy scheme
- Birthday day off
- Home & Tech scheme
- Paid company socials
- Free tickets to our major events (Drive‑In Movies, GlasGLOW, and more to come)
- Charity day – paid time off to volunteer for a charity of your choice
- Fantastic work environment and the best equipment to do your job
Business Development & Account Manager - Newcastle employer: itison Limited
Contact Detail:
itison Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development & Account Manager - Newcastle
✨Tip Number 1
Get out there and network! Attend local events, meet-ups, or even casual gatherings in the hospitality and leisure sectors. Building relationships face-to-face can really help us stand out and make a lasting impression.
✨Tip Number 2
Don’t just wait for opportunities to come to you; create them! Reach out to potential partners directly, whether through LinkedIn or by dropping in for a chat. We need to show our enthusiasm and initiative to grow our Newcastle connections.
✨Tip Number 3
Be prepared to talk about what makes itison unique. Know our offerings inside out so you can confidently discuss how we can add value to potential partners. This will help us build trust and credibility right from the start.
✨Tip Number 4
Follow up after meetings! A quick email or message thanking them for their time can keep the conversation going. It shows we’re serious about building those long-term partnerships and keeps us top of mind.
We think you need these skills to ace Business Development & Account Manager - Newcastle
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Development & Account Manager role. Highlight your relevant experience in sales, partnerships, or hospitality, and show us how you can help grow our Newcastle and Northeast business.
Showcase Your Relationship-Building Skills: We want to see how you've built strong relationships in the past. Share specific examples of how you've turned first conversations into long-term partnerships, especially in the hospitality or leisure sectors.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to convey your experience and skills, making it easy for us to see why you're a great fit for the role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with itison.
How to prepare for a job interview at itison Limited
✨Know Your Market
Before the interview, dive deep into the hospitality and leisure market in Newcastle. Familiarise yourself with local businesses, trends, and potential partners. This knowledge will not only impress your interviewers but also help you demonstrate how you can contribute to itison's growth.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships in previous roles. Whether it's through networking or account management, be ready to discuss specific instances where your efforts led to long-term partnerships. This is crucial for a role focused on developing new business.
✨Be Ready to Spot Opportunities
Think about how you can identify and create opportunities for itison. During the interview, share your insights on potential partnerships or experiences that could benefit the company. This shows your proactive mindset and commercial instincts, which are key traits they’re looking for.
✨Practice Your Pitch
Since you'll be speaking to decision-makers, practice how you would pitch itison's value proposition. Tailor your pitch to highlight what makes itison unique and how it can benefit local businesses. Confidence in your delivery will make a strong impression.