At a Glance
- Tasks: Lead a team to ensure compliance and quality in care services.
- Company: Healthvision, dedicated to providing top-notch care.
- Benefits: Generous salary, holiday scheme, and development opportunities.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience in people management and complex care environments.
- Other info: Join a supportive culture that values professional growth.
The predicted salary is between 34000 - 46000 Β£ per year.
About The Role
The main purpose of this role is to ensure that Healthvision meets all its compliance obligations as specified by regulatory organisations, Contract Monitoring Officers at local councils and legal frameworks. It is expected that the Registered Manager will ensure quality assurance systems are in place and followed by all team members. The Registered Manager must share the organisation's ethos and values.
Key Accountabilities
- To ensure Health Vision policies and procedures are adhered to at all times.
- To ensure that the quality assurance programme is followed and any action plans required are implemented in a timely fashion.
- To ensure that care planning is person centred and holistic.
- To support, monitor and supervise operational staff to ensure best practice, including roster oversight, regular reviews of care assessments, communication and general performance.
- To manage all service issues, such as complaints and feedback, promptly and effectively, communicating with customers and conducting investigations, developing action plans and referring staff for disciplinary hearings where appropriate.
- Responding to customer queries promptly and professionally.
- To maintain professional standards of care and behaviour at all times, and to promote Healthvision in a positive manner particularly to external professionals.
- To maintain a level of professional conduct and attitude as an example to be aspired to by the rest of the operational team.
- To advise the Managing Director of any serious incidents or situations that cause concern or threaten client or carer safety.
- Have an awareness of the responsibilities related to maintaining client and organisation confidentiality.
- Communicate effectively and professionally with multi-disciplinary teams to ensure best possible care outcomes.
- Follow published local authority procedures when reporting concerns or issues and report in a professional manner when liaising with these bodies.
About You
- People management skills.
- Organisational skills.
- Good written and oral communication skills.
- Commitment to being sensitive to needs of other cultures.
- Proficient use of IT systems.
- Proven experience in complex care environments.
- Must be prepared to attend regular training to update knowledge and skills.
- Care Coordinator experience preferred.
Benefits
- Generous salary.
- Generous holiday scheme.
- Opportunity for development.
Registered Manager in London employer: ITisEasy.NET
Contact Detail:
ITisEasy.NET Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Registered Manager in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who know about compliance and quality assurance. A friendly chat can lead to insider info on job openings that aren't even advertised yet.
β¨Tip Number 2
Prepare for interviews by brushing up on your knowledge of regulatory frameworks and quality assurance systems. We want you to shine when discussing how you can uphold Healthvision's ethos and values during the interview!
β¨Tip Number 3
Showcase your people management skills! During interviews, share specific examples of how you've successfully supervised teams and handled service issues. This will demonstrate your ability to lead effectively in a complex care environment.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Registered Manager in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Registered Manager role. Highlight your people management skills and any experience in complex care environments to show us youβre the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you resonate with Healthvision's ethos and values. Share specific examples of how you've ensured compliance and quality assurance in your previous roles.
Showcase Your Communication Skills: Since good written communication is key for this role, ensure your application is clear and professional. Avoid jargon and keep it straightforward so we can easily see your qualifications and enthusiasm!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates about the process!
How to prepare for a job interview at ITisEasy.NET
β¨Know Your Compliance Inside Out
Make sure youβre well-versed in the compliance obligations relevant to the role. Familiarise yourself with Healthvision's policies and procedures, as well as the legal frameworks that govern care services. This will show your commitment to quality assurance and your understanding of the regulatory landscape.
β¨Demonstrate People Management Skills
Prepare examples from your past experiences where you've successfully managed teams or resolved conflicts. Highlight your ability to support and supervise staff effectively, as this is crucial for the Registered Manager role. Be ready to discuss how youβve implemented action plans and improved team performance.
β¨Showcase Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and professionally. Think about how you would handle customer queries or complaints and be prepared to discuss your approach to liaising with multi-disciplinary teams.
β¨Emphasise Cultural Sensitivity
Given the diverse nature of care environments, itβs important to demonstrate your sensitivity to different cultures. Prepare to discuss how youβve adapted your management style to meet the needs of various clients and staff members, showcasing your commitment to inclusivity.