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For Companies At a Glance
- Tasks: Implement Microsoft D365 solutions for sales, marketing, and customer service.
- Company: Itineris empowers utilities with innovative software in a collaborative environment.
- Benefits: Enjoy flexible hybrid work, career development, and a vibrant culture focused on wellbeing.
- Why this job: Join a fast-growing team making a real impact in the energy and water sectors.
- Qualifications: 2+ years of experience with Microsoft Dynamics 365 and fluent in English.
- Other info: Opportunities available in multiple UK locations with a focus on personal growth.
The predicted salary is between 36000 - 60000 £ per year.
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Direct message the job poster from Itineris
There’s a saying at Itineris: Together goes a long way. We live by that. Whether your role involves translating customer needs into software, selling, coding, or maintaining our operations, we are united by the mission: growing our company and delivering innovative software that empowers energy and water utilities to better engage with their customers.
What you will work on
As our Functional Consultant CE, you…
- are responsible for implementing CE solutions supporting various domains such as sales, marketing, customer service, and field service to ensure efficient and effective operations
- facilitate requirements gathering workshops and collaborate closely with customers
- work shoulder-to-shoulder with project teams and clients
- translate business and non-functional requirements into solutions
- configure and expand core functionalities using Power Platform components
- verify solutions to ensure quality
- document solutions thoroughly
- contribute to key user training sessions
- expand your knowledge of the Utility market and share insights with colleagues
- help grow our CE capabilities and UMAX product offerings
- maintain a customer-oriented approach, valuing collaborative working styles
- eagerly learn about Utilities sector-specific business processes
- possess at least 2 years of proven experience with Microsoft Dynamics 365 projects
- are fluent in English, both oral and written
What we offer
- An international, fast-growing environment with offices in Ghent (Belgium), Atlanta (USA), and London (UK).
- Opportunities to work with future-ready water and energy companies, building valuable utility expertise.
- Internal mobility, career development programs, and growth paths.
- An entrepreneurial environment where your impact is visible and valued.
- An open and inclusive workplace that values breaks, milestones, and celebrations.
- Onboarding, learning, and buddy programs for a smooth start.
- Flexible, hybrid working options tailored to your needs.
- Competitive perks and benefits to support your personal and professional growth.
- A vibrant culture emphasizing sports, celebrations, and wellbeing for a healthy work-life balance.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Information Technology, Analyst, and Consulting
Industries
- IT Services and IT Consulting
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Functional Consultant - Microsoft D365 (CE) employer: Itineris
Contact Detail:
Itineris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Consultant - Microsoft D365 (CE)
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 and its functionalities, especially in the context of customer engagement. Understanding how to implement solutions in sales, marketing, and customer service will give you a significant edge during discussions with potential employers.
✨Tip Number 2
Engage with the Utility sector by attending relevant webinars or networking events. This will not only expand your knowledge but also help you connect with industry professionals who might provide insights or referrals for job opportunities.
✨Tip Number 3
Showcase your collaborative skills by participating in group projects or community initiatives related to IT consulting. Highlighting your ability to work shoulder-to-shoulder with teams can make you stand out as a candidate who aligns with Itineris' values.
✨Tip Number 4
Prepare to discuss your experience with Power Platform components in detail. Being able to articulate how you've configured and expanded functionalities in past projects will demonstrate your hands-on expertise and readiness for the role.
We think you need these skills to ace Functional Consultant - Microsoft D365 (CE)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Functional Consultant for Microsoft D365. Familiarise yourself with the key tasks mentioned in the job description, such as implementing CE solutions and facilitating requirements gathering workshops.
Tailor Your CV: Customise your CV to highlight relevant experience, especially your work with Microsoft Dynamics 365 projects. Emphasise your skills in translating business requirements into solutions and any experience you have in the utilities sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities outlined in the job description, particularly your collaborative working style and customer-oriented approach.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are clear and professional. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Itineris
✨Understand Microsoft D365 CE
Make sure you have a solid grasp of Microsoft Dynamics 365 Customer Engagement. Familiarise yourself with its functionalities, especially in sales, marketing, and customer service, as this will be crucial for your role.
✨Showcase Your Collaborative Skills
Since the company values teamwork, be prepared to discuss examples of how you've successfully collaborated with clients and project teams in the past. Highlight your ability to facilitate workshops and gather requirements effectively.
✨Demonstrate Industry Knowledge
Brush up on the utility sector and its specific business processes. Showing that you understand the challenges and opportunities within this industry can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and how you would implement solutions using the Power Platform. Think through potential challenges you might face and how you would address them.
