At a Glance
- Tasks: Implement CE solutions for sales, marketing, and customer service while collaborating with clients.
- Company: Itineris empowers energy and water utilities with innovative software solutions.
- Benefits: Enjoy flexible hybrid working, competitive perks, and a supportive, fun work environment.
- Why this job: Join a fast-growing company where your impact matters and celebrate milestones together.
- Qualifications: 2+ years of experience in Microsoft Dynamics 365 and fluent in English.
- Other info: Opportunities for internal mobility and career development in an international setting.
The predicted salary is between 30000 - 50000 £ per year.
There’s a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.
What you will work on:
- Implementing CE solutions that support a life cycle within domains such as sales, marketing, customer service, and field service.
- Facilitating requirements gathering workshops and working shoulder-to-shoulder with project team and customer.
- Translating business functional and non-functional requirements into a solution.
- Configuring and expanding the core functionality using Power Platform components.
- Verifying the solution to guarantee quality.
- Documenting the solution.
- Contributing to key user training.
- Extending your knowledge of the Utility market and transferring knowledge to other colleagues.
- Contributing to growing our CE capabilities and UMAX product offering.
Our ideal candidate:
- Is customer-oriented and values this way of working.
- Is eager to learn Utilities sector specific business processes.
- Has at least 2 years of proven knowledge and experience in Microsoft Dynamics 365 projects.
- Is fluent in English (oral and written).
What we offer:
- A fast-growing and international environment with offices in beautiful Ghent (Belgium), bustling Atlanta (USA), and lively London (UK).
- Working with future-ready water and energy companies and building valuable utility expertise.
- Internal mobility, developing your career through various educational programs and growth paths.
- An entrepreneurial mindset where you have a direct impact on our growth journey.
- An open environment where we understand the importance of taking a break to recharge and achieve the best results.
- Onboarding, learning, and buddy programs to get ready for a smooth start in your new job.
- A flexible and inclusive working environment – where people can just be who they are, and where we offer flexible options for hybrid working.
- Competitive perks & benefits, because we want to help you reach your full potential, both at work and in your personal life.
- A lot of fun moments with an eye for sports, celebration, and wellbeing, important for maintaining a healthy work-life balance.
Functional Consultant - Microsoft D365 employer: Itineris
Contact Detail:
Itineris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Consultant - Microsoft D365
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 and the Power Platform. Understanding these tools will not only help you during interviews but also demonstrate your commitment to the role and your ability to hit the ground running.
✨Tip Number 2
Network with professionals in the utilities sector. Attend industry events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've implemented solutions in previous roles. Be ready to explain your thought process and how you gathered requirements, as this is crucial for a Functional Consultant.
✨Tip Number 4
Showcase your customer-oriented mindset during conversations. Highlight experiences where you’ve successfully collaborated with clients to meet their needs, as this aligns perfectly with Itineris' mission.
We think you need these skills to ace Functional Consultant - Microsoft D365
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Functional Consultant position. Tailor your application to highlight relevant experience in Microsoft Dynamics 365 projects and customer-oriented work.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with implementing CE solutions, conducting requirements gathering workshops, and using Power Platform components. Provide specific examples that demonstrate your skills and achievements in these areas.
Showcase Your Learning Mindset: Mention your eagerness to learn about the Utilities sector and how you plan to contribute to the company's growth. This aligns with Itineris' value of collaboration and continuous improvement.
Proofread Your Application: Before submitting, ensure your application is free from spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a consultant role.
How to prepare for a job interview at Itineris
✨Understand Microsoft D365 Inside Out
Make sure you have a solid grasp of Microsoft Dynamics 365, especially its functionalities related to customer engagement. Be prepared to discuss how you've used it in past projects and how it can be tailored to meet specific business needs.
✨Showcase Your Customer-Centric Approach
Since the role is heavily focused on customer interaction, demonstrate your understanding of customer needs and how you can translate those into effective solutions. Share examples of how you've successfully engaged with clients in previous roles.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to gather requirements or implement solutions, and be ready to explain your thought process and outcomes.
✨Highlight Your Learning Mindset
The ideal candidate is eager to learn about the utilities sector. Be prepared to discuss how you stay updated with industry trends and your willingness to expand your knowledge, particularly in areas relevant to energy and water utilities.