Functional Consultant - Microsoft D365
Functional Consultant - Microsoft D365

Functional Consultant - Microsoft D365

Belfast Full-Time 30000 - 50000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Implement CE solutions for sales, marketing, and customer service in a collaborative environment.
  • Company: Join Itineris, a fast-growing company empowering utilities with innovative software.
  • Benefits: Enjoy flexible hybrid working, competitive perks, and a focus on wellbeing and personal growth.
  • Why this job: Be part of a mission-driven team that values collaboration and celebrates achievements.
  • Qualifications: 2+ years experience with Microsoft Dynamics 365 and a passion for customer-oriented solutions.
  • Other info: Work in vibrant locations like Ghent, Atlanta, and London while developing your career.

The predicted salary is between 30000 - 50000 £ per year.

There’s a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.

What you will work on:

  • Implementing CE solutions that support a life cycle within domains such as sales, marketing, customer service, and field service.
  • Facilitating requirements gathering workshops and working shoulder-to-shoulder with project team and customer.
  • Translating business functional and non-functional requirements into a solution.
  • Configuring and expanding the core functionality using Power Platform components.
  • Verifying the solution to guarantee quality.
  • Documenting the solution.
  • Contributing to key user training.
  • Extending your knowledge of the Utility market and transferring knowledge to other colleagues.
  • Contributing to growing our CE capabilities and UMAX product offering.

Our ideal candidate:

  • Is customer-oriented and values this way of working.
  • Is eager to learn Utilities sector specific business processes.
  • Has at least 2 years of proven knowledge and experience in Microsoft Dynamics 365 projects.
  • Is fluent in English (oral and written).

What we offer:

  • A fast-growing and international environment with offices in beautiful Ghent (Belgium), bustling Atlanta (USA), and lively London (UK).
  • Working with future-ready water and energy companies and building valuable utility expertise.
  • Internal mobility, developing your career through various educational programs and growth paths.
  • An entrepreneurial mindset where you have a direct impact on our growth journey.
  • An open environment where we understand the importance of taking a break to recharge and achieve the best results.
  • Onboarding, learning, and buddy programs to get ready for a smooth start in your new job.
  • A flexible and inclusive working environment – where people can just be who they are, and where we offer flexible options for hybrid working.
  • Competitive perks & benefits, because we want to help you reach your full potential, both at work and in your personal life.
  • A lot of fun moments with an eye for sports, celebration, and wellbeing, important for maintaining a healthy work-life balance.

Functional Consultant - Microsoft D365 employer: Itineris

At Itineris, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Functional Consultant in our vibrant Ghent office, you'll enjoy a flexible working environment, ample opportunities for professional growth, and the chance to make a meaningful impact in the utilities sector. We celebrate achievements, prioritise well-being, and offer competitive benefits to ensure you can reach your full potential both personally and professionally.
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Contact Detail:

Itineris Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Functional Consultant - Microsoft D365

✨Tip Number 1

Familiarise yourself with Microsoft Dynamics 365 and the Power Platform. Understanding these tools will not only help you in interviews but also demonstrate your commitment to the role and your ability to hit the ground running.

✨Tip Number 2

Network with professionals in the utilities sector. Engaging with others who work in this field can provide valuable insights and may even lead to referrals, which can significantly boost your chances of landing the job.

✨Tip Number 3

Prepare to discuss specific examples from your past experience where you've successfully implemented solutions or improved processes. This will showcase your problem-solving skills and your ability to translate customer needs into effective solutions.

✨Tip Number 4

Research Itineris and their projects in the utilities sector. Understanding their mission and values will allow you to tailor your conversations during interviews, showing that you're genuinely interested in contributing to their goals.

We think you need these skills to ace Functional Consultant - Microsoft D365

Microsoft Dynamics 365
Power Platform
Requirements Gathering
Customer Engagement
Business Process Analysis
Solution Configuration
Quality Assurance
Documentation Skills
Training and Development
Utility Market Knowledge
Project Management
Analytical Skills
Communication Skills
Customer-Oriented Mindset
Fluency in English

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Functional Consultant position. Tailor your application to highlight relevant experience in Microsoft Dynamics 365 projects and customer-oriented work.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with implementing CE solutions, conducting requirements gathering workshops, and using Power Platform components. Provide specific examples that demonstrate your skills and achievements in these areas.

Showcase Your Learning Mindset: Mention your eagerness to learn about the Utilities sector and how you plan to contribute to the company's growth. This aligns with Itineris' value of collaboration and continuous improvement.

Proofread Your Application: Before submitting, ensure your application is free from spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a consultant role.

How to prepare for a job interview at Itineris

✨Understand the Role

Make sure you have a solid grasp of what a Functional Consultant for Microsoft D365 entails. Familiarise yourself with the specific responsibilities mentioned in the job description, such as implementing CE solutions and facilitating requirements gathering workshops.

✨Showcase Your Experience

Prepare to discuss your previous experience with Microsoft Dynamics 365 projects. Highlight specific examples where you've successfully translated business requirements into effective solutions, as this will demonstrate your capability for the role.

✨Demonstrate Customer Orientation

Since the company values a customer-oriented approach, be ready to share instances where you've prioritised customer needs in your past roles. This could involve discussing how you’ve engaged with clients or adapted solutions based on their feedback.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's culture, the team you'll be working with, and the specific challenges they face in the Utilities sector. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Functional Consultant - Microsoft D365
Itineris

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