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- Tasks: Join project teams to implement the UMAX solution for utilities, ensuring quality and customer satisfaction.
- Company: We provide innovative ERP solutions that enhance operational performance and customer experience in the utility sector.
- Benefits: Enjoy a competitive salary, work-life balance, training, and a fun, supportive team environment.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact in a fast-paced industry.
- Qualifications: Must have 4-7 years as a Functional Consultant with strong analytical skills and billing process experience.
- Other info: Willingness to travel to client sites is required, especially during project phases.
The predicted salary is between 36000 - 60000 £ per year.
You will join one of the Project Teams responsible for the successful & timely implementation of the UMAX solution at our customers’ premises in the UK. The role is UK based and requires relevant ERP implementation experience within the Billing domain.
As our Functional Consultant, you:
- are the link between Business and IT
- manage customer expectations, and translate Business & Functional requirements into application solutions
- attend workshops & meetings with the customer onsite
- follow up on testing and guarantee quality of the solution
- contribute to the further evolution of the Itineris standard UMAX solution
- take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…)
- collaborate closely with the Project Manager and Service Delivery Consultants
- participate in the project progress meetings and proactively identify risk areas
- apply your expertise to deliver high quality consulting services to new and existing customers
- continuously develop and extend your knowledge within the Utility market, and transfer knowledge to other colleagues
Our ideal candidate:
- has strong analytical skills (master’s degree or equivalent through experience)
- experience with Billing processes is a MUST
- has at least 4 -7 years’ experience as a Functional Consultant in the context of large, complex ERP/CRM project implementations
- is expert in identifying business requirements and has an excellent understanding of customers’ business processes
- experience with Microsoft Dynamics 365 is a 'plus'
- has excellent oral and written communications skills
- is willing to travel - depending on the project implementation phase - to the client (Reading area)
- is a dynamic team player with true problem-solving mentality
- is hands-on, likes to take initiatives and is driven by quality
- is 100% customer oriented and adapts swiftly to fast-paced and quickly changing environments
We offer you:
- a warm welcome! Enthusiastic colleagues will help you integrate and quickly feel at ease with us
- to gain valuable experience in a fast-changing technological market
- in-depth initial training, long term career development and personal growth
- an attractive & competitive salary with fringe benefits
- an excellent work-life balance
- and… a lot of ‘fun’ moments!
Functional Consultant Billing employer: Itineris
Contact Detail:
Itineris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Consultant Billing
✨Tip Number 1
Familiarise yourself with the UMAX solution and its modules. Understanding how CRM, billing, invoicing, and other components work together will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the utilities sector, especially those who have experience with ERP implementations. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully managed customer expectations and translated business requirements into solutions. Real-life scenarios resonate well with interviewers.
✨Tip Number 4
Stay updated on trends in the utility market and ERP systems. Showing that you are knowledgeable about current developments can demonstrate your commitment to continuous learning and adaptability.
We think you need these skills to ace Functional Consultant Billing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant ERP implementation experience, particularly in the Billing domain. Use specific examples that demonstrate your analytical skills and problem-solving mentality.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Clearly outline how your experience aligns with the job requirements, especially your familiarity with Microsoft Dynamics 365 and your ability to manage customer expectations.
Showcase Your Communication Skills: Since excellent oral and written communication skills are essential for this role, consider including a brief example of a successful project where you effectively communicated with stakeholders or translated business requirements into solutions.
Highlight Your Teamwork Experience: Emphasise your experience working in teams, particularly in complex ERP/CRM project implementations. Mention any collaborative efforts with Project Managers or other consultants to showcase your dynamic team player attitude.
How to prepare for a job interview at Itineris
✨Showcase Your ERP Experience
Make sure to highlight your relevant ERP implementation experience, especially within the Billing domain. Be prepared to discuss specific projects you've worked on and how you contributed to their success.
✨Demonstrate Analytical Skills
Since strong analytical skills are crucial for this role, come prepared with examples of how you've identified business requirements and translated them into effective solutions in past projects.
✨Communicate Clearly
Excellent oral and written communication skills are a must. Practice articulating your thoughts clearly and concisely, as you'll need to manage customer expectations and collaborate with various team members.
✨Emphasise Team Collaboration
This role requires working closely with different stakeholders. Share examples of how you've successfully collaborated with project managers, developers, and other consultants to achieve project goals.
