New Business Development Manager

We are looking for a New Business Development Manager to join our team. In this role, you will be the primary interface between identified client(s) and ITI Group.

Full-time Group Sales Homebased. Reporting to the Chief Revenue Officer and working with key accounts primarily in the Manufacturing, FMCG, Pharmaceutical and Logistics sector, you will open up new businesses in new accounts, and also be responsible for managing key relationships and generating account growth, whilst working closely with the internal sales and proposal team functions.

Please note: This role is based in the UK, but you will be working with corporations with a global presence and so you will be expected to accommodate travel and multi‑time zone interactions should they become appropriate.

Summary Of Role And Responsibilities:

• Open new businesses in new accounts.
• Acknowledge the competitive landscape and market trends (Manufacturing, Pharma, Life Sciences, FMCG and Food & Bev preferred but other Industry Experience may be considered).
• Implement and be accountable where applicable for strategies, tactics, and plans for revenue growth of existing ITI client(s).
• Understand and articulate client(s) buying process/cycle.
• Cross‑Sell company’s services and or products to identified client(s).
• Build and maintain long lasting mutually beneficial customer relationships.
• Own, deliver, and exceed annual sales targets.
• Coordinate sales activities with the other departments (existing sales, proposals, marketing, and operations as necessary).
• Champion the client(s) needs and requirements within the ITI Group.
• Understand our customers objectives at individual, departmental and corporate levels and adapt our solutions/products to suit within the capability of our offerings.

Summary Of Requirements Experience And Knowledge:

• Demonstrable experience in strategic account planning and business development > 5 years.
• Sales / Technology background and mindset with a broad experience of technology, products and platforms including at least three of the following: MES, PI Historian, Simulation, Operational Technology, Service & Support and Consulting.
• Knowledgeable of the OT/IT landscape and their intersection.
• Experienced in working across the Manufacturing sector (Pharma, Life Sciences, FMCG and Food & Bev) preferred but other Industry Experience may be considered.
• Proven experience as a key account manager.
• Experience working within MES / SCADA/ IT/OT technology background.
• Degree level educated in a relevant engineering discipline or equivalent Apprenticeship and supporting vocational higher education qualification.
• Experienced CRM user (Dynamics, Salesforce etc).

Skills And Abilities:

• Independent with the ability to articulate the value/benefit of ITI offerings to key client stakeholders with support from wider ITI team.
• Ability to listen to a client’s business drivers/issues, to recognise the impacts of these and to then propose solutions that can be delivered by ITI to meet these challenges.
• Ability to position solutions/products against competitors and win.
• Ability to articulate the potential solution to the customer by illustrating the quantifiable value and/or business benefit.
• Ability to think literally about a problem to identify alternate solutions.
• Efficient in delivery of high volume, established client enquiries.

Values:

• Will 'Deliver' what we promise
• Will demand the highest levels of 'Safety and Security'
• Will apply 'Technical Mastery'
• Is committed to 'Continual Learning'
• Can work 'Collaboratively'
• Will challenge the norm to make a difference through 'Innovation'

What You'll Love About Working Here:

As a Great Place to Work® certified organisation with over 50 years of deep technology expertise, you’ll work alongside specialists who solve complex, real‑world challenges. You’ll gain exposure to intelligent systems that power critical facilities - building skills that shape safer, smarter, and more sustainable operations.

What We Can Offer You:

Inspire and innovate with us; Join ITI Group, a place where you can shine! Find out more about what we can offer you by visiting our careers page on the ITI Group Website.

Benefits:

• 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year.
• Flexible start and finish times, including flexi-Fridays.
• Competitive Employee Referral Award Scheme.
• Private Medical Insurance.
• Life Assurance.
• Pension.
• Payment of professional membership fees.
• Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice.
• Enhanced family friendly policies.

ITI is an equal opportunities employer. For more information, please refer to our Equality of Opportunity statement on the ITI Group Careers page.