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- Tasks: Assist the dispensing team with customer service and order preparation.
- Company: Join a busy online pharmacy with a supportive team culture.
- Benefits: Competitive salary, medical cash plan, pension, and 22 days holiday.
- Why this job: Make a difference in healthcare while gaining valuable experience.
- Qualifications: Strong communication skills and IT literacy; pharmacy experience is a plus.
- Other info: Enjoy regular social events and potential for permanent employment.
The Private Pharmacy, an ITH Group company, are looking for a positive and hardworking person to join our dispensing team. We are a busy online pharmacy dispensing controlled medications daily.
The role: To assist the dispensing team with various duties to include answering phone calls, dealing with telephone and online queries, preparation for dispatch, assisting with packing of orders, liaising with clients and end users, as well as general pharmacy tidying and disposal of rubbish in accordance with pharmacy procedures.
Duties will include:
- Providing customer service support to our service providers and end users
- Dealing with queries in conjunction with duty pharmacist operations team
- Ensuring an adequate supply of packaging is available for the daily orders.
- Unpacking orders as they arrive and disposing of any packaging.
- Assisting with stock rotation and order stocking as required by the pharmacist.
- Assisting the dispensing team with dispatch of daily orders.
- Assisting with the packaging and dispatch of medical equipment.
You will be: Able to work on your own initiative, hard working and have excellent communication skills as well as being fully IT literate. Previous pharmacy experience would be desirable.
Benefits of working for PPG:
- In return, we pay £27,618.50 a year as a base salary.
- A medical cash plan scheme
- Pension
- 22 days holiday a year plus bank holidays
- Regular company activities which include social events
- Access to our in house Pharmacy
So, if you want a career with a great company and are 'inspired to be better', apply now.
Because of the volume of applicants we receive, we cannot reply to all applications; if you have not heard from us within 28 days, please assume you have been unsuccessful in your application to ITH Pharma.
Pharmacy Assistant - Customer Service in Wembley employer: ITH Pharma
Contact Detail:
ITH Pharma Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Assistant - Customer Service in Wembley
✨Tip Number 1
Get to know the company! Research The Private Pharmacy and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, make sure you can confidently handle queries and provide excellent service. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at The Private Pharmacy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t miss out on this opportunity!
We think you need these skills to ace Pharmacy Assistant - Customer Service in Wembley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Pharmacy Assistant role. We want to see how your background fits with our busy online pharmacy environment!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our dispensing team. Let us know what makes you tick!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure to showcase your excellent communication skills in your application. We love candidates who can connect with clients and end users effortlessly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ITH Pharma
✨Know Your Pharmacy Basics
Brush up on your pharmacy knowledge before the interview. Familiarise yourself with common medications, their uses, and basic pharmacy procedures. This will show that you’re proactive and genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved a customer's issue or went above and beyond to help someone. This is crucial for a role that involves dealing with queries and assisting clients.
✨Demonstrate Your IT Literacy
Since the job requires being fully IT literate, be ready to discuss your experience with pharmacy software or any relevant technology. If you’ve used specific systems before, mention them and explain how they helped you in your previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position.