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- Tasks: Coordinate and maintain CRM processes to enhance Sales Operation Excellence.
- Company: Join a global healthcare leader committed to diversity and sustainability.
- Benefits: Enjoy flexible working options and resources for personal and professional growth.
- Why this job: Be part of a supportive community that values your unique contributions and fosters innovation.
- Qualifications: No specific qualifications required; just a passion for data and teamwork.
- Other info: This is a 12-month fixed-term contract with opportunities for learning and development.
The predicted salary is between 36000 - 60000 £ per year.
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
You will be responsible for helping to coordinate, maintain and drive Sales Operation Excellence, with the development of CRM processes and tools to support GB&I Healthcare sales.
Your Role:- You will work closely with the CRM Manager, Sales Managers and Business Line Managers to drive Sales Operational Excellence.
- You will be responsible for maintaining appropriate levels of data quality to support accurate business reporting from the Funnel.
- You will identify and correct inaccurate data within the CRM system.
- You will provide helpdesk support for all CRM system related queries, with a view to resolving in a timely manner. This will include liaising with overseas central support function as required.
- You will support the sales Funnel Review Calls and update Opportunities as required.
- You will support the Regional Sales Managers as a “CRM Buddy.”
Contact Detail:
ITH Icoserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Administrator
✨Tip Number 1
Familiarise yourself with CRM systems commonly used in the healthcare sector. Understanding tools like Salesforce or HubSpot can give you an edge, as you'll be able to demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the healthcare sales industry. Attend relevant events or join online forums where you can connect with current CRM Administrators and learn about their experiences and challenges.
✨Tip Number 3
Prepare to discuss how you can contribute to Sales Operational Excellence. Think of specific examples from your past experiences where you've improved data quality or streamlined processes, as this will resonate well with the hiring team.
✨Tip Number 4
Showcase your problem-solving skills by preparing for potential scenarios you might face in the role. Be ready to explain how you would handle data inaccuracies or support queries, as this will highlight your proactive approach.
We think you need these skills to ace CRM Administrator
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the CRM Administrator position. Understand the key responsibilities and required skills, such as data quality maintenance and CRM system support, to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with CRM systems, data management, or sales operations. Use specific examples to demonstrate how your background aligns with the role's requirements.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention how your skills can contribute to driving Sales Operational Excellence and supporting the sales team effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role focused on data quality.
How to prepare for a job interview at ITH Icoserve
✨Understand the CRM Landscape
Familiarise yourself with the specific CRM tools and processes used by the company. Research their current systems and be prepared to discuss how your experience aligns with their needs.
✨Showcase Your Data Management Skills
Be ready to provide examples of how you've maintained data quality in previous roles. Highlight any experience you have with identifying and correcting inaccuracies, as this is crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding helpdesk support. Think of scenarios where you've resolved issues efficiently and be ready to share those experiences.
✨Emphasise Team Collaboration
Since the role involves working closely with various managers, demonstrate your ability to collaborate effectively. Share examples of how you've worked in teams to drive operational excellence in past positions.
