Print Account Manager in London

This is an exciting opportunity to coordinate and facilitate the production and delivery of Point of Sale (POS) & VM for Windows and Events for the M&S Food account. The Account Manager works directly with the M&S Marketing in store team, liaising with key stakeholders and is responsible for keeping all campaigns within budget and on time. The role exists in support of the Senior Account Manager and is integral to the effective running of the marketing function within M&S Food, coordinating the delivery of all administrative elements of marketing campaigns and activity for Windows and Events.

Working closely with various M&S teams, the role will involve leading the ITG team to hit key critical path deadlines so that artworks, production briefs and costs are approved by key stakeholders when required, allowing for a seamless campaign delivery to stores.

• Receiving briefs from the team leads, or directly from the client (M&S Marketing) and clearly communicating timelines, creative templates that will be followed and costings.
• Linking all briefs back to the M&S planning managers and managing the relationships between M&S Marketing and Planning teams to ensure campaigns run smoothly and artwork can be approved in good time.
• Leading pre-production meetings for your business unit per campaign in support of your Senior Account Manager (prior to briefing artwork) to ensure M&S marketing have given a clear finalized artwork brief.
• Maintaining a great relationship with ITG Artwork Production Team and flagging urgent or large campaigns in advance, giving them realistic deadlines.
• Briefing final artwork to ITG Artwork Production team using pre-approved templates, with enough time for them to complete the job well, especially during busy periods.
• Accurately managing information from the M&S business units, formulating full production and artwork briefs, producing detailed print specifications and maintaining print allocations for POS material via our tech system, Media Centre.
• Ensuring that printers have been engaged each campaign on deadlines, workload and realistic timings on when they will receive Purchase Order and final artwork.
• Keeping all M&S cost trackers for POS up to date, and costs communicated regularly with ITG Senior Account Manager, ITG Senior Account Director and M&S marketing.
• Ensuring Purchase Orders are raised in good time in advance of the file to print date and all issues flagged in advance with the M&S team.

• Exceptional people skills and a customer-focused approach.
• Previous experience of working in an agency environment with Advertising experience.
• Good knowledge of creative processes and a thorough understanding of POS and VM.
• Basic print production knowledge, with the ability to understand cutter requirements.
• Comfortable being hands-on and proactive, with ownership and new ideas.
• Ability to manage your own time and deliver quality with speed.
• Strong experience with project management and trafficking multiple projects in tandem.
• Attention to detail is crucial.
• Comfortable interacting with an enthusiastic and committed team.

• 25 days’ holiday + bank holidays.
• Annual Wellbeing Day.
• Pension Scheme.
• Corporate Medical Cash Plan.
• Smart Working Options.
• Employee Assistance Programme.
• Cycle to Work Scheme.
• Monthly Employee Awards.
• Paid Volunteer Day.
• Referral scheme.
• Wellbeing Programme.
• Enhanced Family Friendly Leave.

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.