At a Glance
- Tasks: Support creative projects and collaborate with teams to deliver amazing window displays.
- Company: Join a dynamic team at ITG, known for its innovative approach and supportive culture.
- Benefits: Enjoy 25 days holiday, flexible working, and perks like wellness workshops and professional development.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Be part of exciting campaigns and make a real impact in the retail world.
- Qualifications: Strong organisational skills and a positive attitude; retail experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
This is an exciting opportunity to support the coordination and organisation of window production across all M&S Fashion, Home & Beauty stores. Working closely with the Account Manager, Account Director, and M&S stakeholders, you will support the delivery of campaigns and day-to-day activity, managing projects of varying scale from initial creative development through to final delivery and/or installation.
This role is highly people-focused, requiring close collaboration with clients and internal ITG teams while maintaining excellent working relationships across all stakeholders. A positive and proactive approach is essential, along with the ability to thrive in a fast-paced environment. You will support the delivery of high operating standards while contributing to continuous improvement across projects and processes.
Key Responsibilities:- Support across all projects, assisting with distribution lists and briefing processes using ITG’s technology platforms.
- Maintain the store database, managing updates and amendments through regular monthly review meetings.
- Manage approvals and resolve any file-related issues throughout all stages of a project.
- Support the development of bespoke window sample elements to achieve final approval.
- Attend regular store and supplier visits to ensure window compliance and quality control standards are maintained.
- Attend mock shop sessions, supporting with set-up, presentations, feedback, meeting notes, and follow-up actions.
- Support general day-to-day administration tasks, alongside ad hoc requests and projects.
- Support overall campaign and packaging cost management in line with budgets agreed by the M&S finance team for the financial year.
- Verify studio artwork estimates and actual costs.
- Verify production estimates and actual costs.
- Manage PO requisitions and invoicing processes.
- Strong organisational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Ability to work collaboratively with a variety of teams and stakeholders.
- A proactive, positive attitude with a willingness to learn and adapt.
- A basic understanding of creative processes and marketing principles would be advantageous.
- Previous experience in a similar role or internship is desirable, but not essential.
- Ideally, you will come from a retail background.
Work’s a treat! Perks at ITG — alongside a competitive salary, here's what you can look forward to:
- Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
- Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
- Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
- Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
- Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
- Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.
We Value Diversity: We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
Creative Account Executive in London employer: ITG
At ITG, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and creativity. With generous benefits such as 25 days' holiday, flexible working options, and a strong focus on employee growth through professional development funding, we ensure our team members feel valued and supported. Located in a dynamic environment, our commitment to diversity and community well-being makes ITG a truly rewarding place to build your career as a Creative Account Executive.
StudySmarter Expert Advice🤫
We think this is how you could land Creative Account Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Creative Account Executive role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your enthusiasm shine through. Remember, they’re looking for someone who fits into their team, so be yourself and show them why you’d be a great addition.
✨Tip Number 3
Prepare for those tricky questions! Think about how your skills match the job description and come up with examples from your past experiences. This will help you demonstrate your organisational and multitasking skills effectively.
✨Tip Number 4
Don’t forget to follow up! After an interview or meeting, drop a quick thank-you email to express your appreciation. It shows your professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Creative Account Executive in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Creative Account Executive role. Highlight your relevant experience and skills that match the job description, especially your organisational and communication abilities.
Show Your Personality:We want to see the real you! Don’t be afraid to let your personality shine through in your application. A positive and proactive attitude is key, so share examples of how you've thrived in fast-paced environments.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage multiple tasks efficiently!
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It’s the easiest way for us to track your application and ensures you’re considered for the role as soon as possible.
How to prepare for a job interview at ITG
✨Know Your Stuff
Before the interview, make sure you understand the role of a Creative Account Executive. Familiarise yourself with the key responsibilities mentioned in the job description, like managing projects and collaborating with various teams. This will help you speak confidently about how your skills align with what they’re looking for.
✨Show Off Your People Skills
Since this role is highly people-focused, be ready to discuss your communication and interpersonal abilities. Think of examples from past experiences where you successfully collaborated with others or resolved conflicts. This will demonstrate that you can thrive in a fast-paced environment while maintaining excellent working relationships.
✨Be Proactive and Positive
During the interview, showcase your proactive attitude and willingness to learn. Share instances where you took the initiative on a project or adapted to changes quickly. Employers love candidates who can bring a positive vibe to their team, especially in a dynamic setting like this one.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the creative processes they use, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.