Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support key retail clients by managing queries and delivering projects on time.
- Company: Join Inspired Thinking Group, a dynamic team focused on innovation and collaboration.
- Benefits: Enjoy 25 days holiday, wellbeing days, remote work options, and competitive salary.
- Other info: Diversity is valued, and there are great opportunities for personal and professional growth.
- Why this job: Gain hands-on experience in a fast-paced environment while building your skills.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 30000 - 40000 £ per year.
As an Account Executive at Inspired Thinking Group (ITG), you’ll play a vital role in supporting one of our key retail clients - Superdrug. You’ll be a central point of contact helping to ensure all queries are managed efficiently and professionally. You’ll support the team across a range of automation-led briefs making sure projects are accurately captured, scheduled, and delivered on time. Over time, you’ll be upskilled to act as support for these briefs, building your knowledge and confidence to handle them independently.
Your day-to-day will also include providing admin and system support for New Store Openings (NSO), as well as assisting with stock and event management tasks. Alongside this, you’ll be drafting and managing briefs, coordinating timelines, and working with account managers and internal teams to deliver exceptional service. Quality control checks and compiling reports will also form part of your role, helping to maintain high standards and support strategic decision-making.
A proactive approach to problem-solving, strong communication skills, and the ability to stay calm under pressure will be essential in this fast-paced, collaborative environment.
Key Responsibilities:- Act as the primary point of contact for enquiries from our internal helpline which receives enquiries direct from stores, ensuring prompt and professional responses.
- Support the delivery of automation-led artwork briefs, working closely with the team to ensure accurate and timely execution.
- Provide administrative and system support for New Store Openings (NSO), including system management and task coordination.
- Assist with stock and event management tasks, ensuring all requirements are captured and delivered efficiently.
- Gradually develop knowledge and skills to serve as support for automation-led briefs, enabling flexibility and continuity within the team.
- Proven experience as an Account Executive or in a similar client-facing role, ideally within marketing, retail or creative services.
- Strong communication skills, both written and verbal.
- Strong interpersonal skills - able to build positive relationships with clients and internal teams.
- Excellent organizational skills with a keen attention to detail, adaptable to changing priorities.
- Ability to manage multiple projects and deadlines effectively.
- Familiarity with marketing principles and project management tools would be an advantage.
- Comfortable working with large volumes of briefs and fast turnaround times.
- Ability to spot issues before they become problems—proactive with strong attention to detail.
- Strong analytical skills to assess project outcomes and improve processes.
- Able to work independently while keeping stakeholders informed.
- Positive attitude with a willingness to learn and adapt in a fast-moving environment.
- Proficiency in Microsoft Office Suite, especially Excel.
- Passionate about delivering exceptional customer service.
- 25 days’ holiday + bank holidays.
- Annual Wellbeing Day.
- Pension Scheme.
- Corporate Medical Cash Plan.
- Smart Working Options.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Monthly Employee Awards.
- Paid Volunteer Day.
- Referral scheme.
- Wellbeing Programme.
- Enhanced Family Friendly Leave.
We Value Diversity: We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, and the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
Account Executive (6-Month Fixed Term Contract) in Croydon employer: ITG
Contact Detail:
ITG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive (6-Month Fixed Term Contract) in Croydon
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at ITG or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching ITG and their clients, like Superdrug. Knowing their values and recent projects will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! Since this role is all about managing queries and working with teams, being clear and confident in your responses will make a great impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Account Executive (6-Month Fixed Term Contract) in Croydon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Executive role. Highlight your relevant experience in client-facing roles and any specific skills that match the job description, like strong communication and organisational skills.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love a proactive approach, so share instances where you spotted issues before they became problems!
Be Professional Yet Personable: While we want to see your professional side, don’t forget to let your personality shine through! Use a friendly tone in your cover letter to show us you’re a great fit for our collaborative environment.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at ITG
✨Know Your Stuff
Before the interview, make sure you understand the role of an Account Executive and what it entails. Familiarise yourself with the key responsibilities mentioned in the job description, especially around managing queries and supporting automation-led briefs. This will help you speak confidently about how your experience aligns with their needs.
✨Show Off Your Communication Skills
Since strong communication is crucial for this role, prepare to demonstrate your verbal and written skills during the interview. Think of examples where you've effectively communicated with clients or team members, and be ready to discuss how you handle enquiries professionally and promptly.
✨Be Proactive and Problem-Solving
The job requires a proactive approach to problem-solving, so come prepared with examples of how you've identified issues before they escalated. Share specific instances where your attention to detail and organisational skills helped you manage multiple projects or deadlines successfully.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.