Director of Information Technology in London

The Director, IT will lead Iterative Health's technology infrastructure, systems, security, and IT operations as the company continues to scale across its corporate and clinical research network. This role will be responsible for building a secure, reliable, and scalable technology environment that enables employees to do their best work while supporting the operational needs of a growing healthcare technology and services organization
Develop and execute a scalable IT strategy aligned with Iterative Health's business and growth objectives
Establish IT roadmaps, priorities, standards, and operating processes across the organization
Serve as a strategic technology advisor to executive and functional leaders
Evaluate emerging technologies and identify opportunities to improve efficiency, scalability, and employee experience
Develop and manage the IT budget, vendors, contracts, and technology investments
Build and mature the IT function from an initial lean team into a scalable organization capable of supporting a rapidly growing, multi-site healthcare technology and services business
Lead, coach, and develop the Corporate IT team
Establish clear roles, responsibilities, service expectations, and performance metrics
Oversee corporate IT infrastructure, networks, endpoints, applications, identity management, and collaboration tools
Ensure reliable, streamlined, secure, and scalable technology across corporate offices, remote employees, and clinical research sites while keeping costs efficient
Establish standards for device provisioning, lifecycle management, access management, and technical support
Build effective IT service management processes, including help desk, incident management, asset management, and service-level expectations
Establish the IT operating model, organizational structure, processes, policies, and service standards required to support the company’s evolving technology needs
Oversee the company’s cybersecurity program, and work with the internal team to set security strategy, policies, controls, risk management, monitoring, incident response, and employee security awareness
Oversee vulnerability management, endpoint protection, identity and access controls, and security awareness programs (IT and networking infrastructure initially, but may extend to cloud systems eventually)
Coordinate incident response and business continuity planning for technology-related risks and lead information and security for the company
Partner with business leaders to assess, select, implement, and optimize enterprise applications and technology platforms
Establish governance around application ownership, integrations, data flows, and technology standards
Identify opportunities to consolidate systems, automate workflows, and improve data connectivity
Support technology integrations related to acquisitions, partnerships, and organizational growth
Establish governance for enterprise applications, including application ownership, administrative access, lifecycle management, integrations, licensing, renewals, security requirements, and data ownership
Establish standards for SSO, automated provisioning/deprovisioning, role-based access, and application access reviews
Identify and implement opportunities to automate employee lifecycle, access management, IT operations, and cross-functional administrative workflows
Partner with People and Finance on systems supporting employees, payroll, financial operations, and business administration
Partner with Clinical Operations and site leadership to support technology needs across the clinical research network
Establish a formal co-governance structure with Product & Engineering to ensure appropriate technology, security, and compliance controls are in place, with clear ownership, accountability, and separation of duties
Provide clear communication to employees and leadership regarding technology changes, risks, and priorities
Performs related duties as requested
Partner with Security, Legal, Compliance, and Procurement to establish technology and security requirements for third-party vendors and participate in vendor risk assessments
Lead IT due diligence and technology integration for acquisitions, partnerships, new offices, and clinical research sites
Develop repeatable standards for onboarding acquired organizations, users, devices, applications, networks, and data
Identify technology risks, integration costs, system redundancies, and remediation requirements during due diligence
Develop transition plans for identity, endpoints, collaboration platforms, networking, SaaS applications, and security controls
Benefits
Vision/Dental/ Medical Insurance
Life/Disability Insurance
Parental Leave
Stock Options
Flexible Work Hours
Unlimited Paid Time Off
The ideal candidate is a strategic and hands-on IT leader who can balance long-term technology planning with day-to-day execution. You will partner closely with leaders across teams to ensure technology solutions are aligned with business priorities, scalable, secure, and user-friendlyExcellent communication, stakeholder management, and problem-solving skillsBachelor's degree in Information Technology, Computer Science, Business, or a related field preferredFast-paced and highly iterative growth environmentExperience managing IT budgets, vendors, technology implementations, and third-party service providersStrong understanding of infrastructure, SaaS applications, networking, endpoint management, identity and access management, and cybersecurityHigh ownership and accountability cultureComfortable navigating evolving business priorities and opportunitiesProven experience developing and executing an enterprise IT strategy and roadmapOpen communication and continuous learning mindsetDemonstrated ability to manage multiple priorities and translate business needs into practical technology solutionsExperience with M&A technology integration or organizational scaling strongly preferredMission-driven organization focused on improving patient outcomesStrong understanding of IT governance, security, privacy, compliance, and risk managementExperience supporting distributed or multi-site organizations preferredA pragmatic, service-oriented leadership style with the ability to operate strategically while remaining close to executionCollaborative and low-ego team environment10+ years of progressive IT experience, including significant experience leading enterprise IT operationsExperience leading IT within a high-growth, healthcare, technology, life sciences, or similarly complex organizationExperience building and leading high-performing IT teams
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