At a Glance
- Tasks: Lead strategy and performance for cardiology site support services, driving activation and randomization.
- Company: Iterative Health, a healthcare tech company transforming clinical research.
- Benefits: Hybrid work, comprehensive health coverage, unlimited PTO, and professional development support.
- Other info: Collaborative culture focused on ownership, accountability, and continuous learning.
- Why this job: Make a real impact in clinical research while building high-performing teams.
- Qualifications: 10+ years in management consulting or high-growth startups; strong data analysis skills.
The predicted salary is between 170000 - 215000 £ per year.
Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes.
We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology.
By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need.
Today, Iterative Health is headquartered in Cambridge, Massachusetts, and New York City with 250+ employees world-wide.
As Director of Site Performance & Strategy- Cardiology at Iterative Health, you will lead the strategy, performance, and continuous improvement of our centralized site support services while driving activation and randomization performance across our cardiology network.
Serving as the operational owner of our centralized site solutions—including pre-screening, regulatory support, and e Source—you will partner cross-functionally to optimize workflows, scale capabilities, and improve site and sponsor outcomes.
This is a role for someone who wants to own a P&L-scale problem with real stakes, not simply oversee a function.
You'll leverage data to identify performance gaps, implement scalable solutions, and drive operational excellence across a complex clinical research environment.
You will own the strategic solutions roadmap for our sites and own the pull through cross-functionally with our site-facing staff to ensure our sites have the capabilities, processes, infrastructure, and technology to meet our performance targets.
This role is ideal for a strategic, data-driven leader who thrives on solving complex problems, building high-performing teams, and creating systems that deliver measurable business impact.
If you've spent years building frameworks for other people's businesses in consulting, or running ops at a startup where you had to build the plane while flying it, this is where that skill set gets applied to a mission that matters: accelerating clinical trials that bring new treatments to patients faster.
- Where You’ll Drive Impact
- Network Performance and Strategy Ownership
- Own activation and randomization performance across IH's cardiology site network as the single accountable leader.
- Build and run the performance monitoring system that catches trends and risks before they escalate and become problems. Identify and understand the key levers that drive enrollment performance and ensure they are being optimized consistently and systematically across the network.
- Diagnosing root causes when performance dips, and being the driving force to develop a clear plan of action and fix the issue through resolution
- Own roadmap for how to continually improve and measure site solutions impact and partner cross-functionally, including with Product to improve our solutions offerings to our sites.
- Operating Model Ownership
- Serve as the accountable owner for IH's cardiology central research support services, including regulatory support, pre-screening, and e Source.
- Own the design, execution, and continuous improvement of the operating model for each service, treating them as products with clear performance standards and measurable outcomes.
- Define and track service-level KPIs for each function; use performance data to surface improvement opportunities and raise the quality bar.
- Develop scalable workflows and best practices that can be deployed consistently across the network.
- Serve as the connective tissue between site-level performance trends and central service teams, ensuring the right resources are allocated where they will have the greatest impact.
- Collect and synthesize site feedback to inform service improvements and partner with cross-functional teams to implement solutions.
- Team Leadership & Development
- Directly manage and develop a multidisciplinary team of clinical research specialists, e Source specialists, pre-screeners, and regulatory specialists.
- Set clear goals and performance expectations for each function; provide ongoing coaching and development and foster a high-performance team culture.
- Ensure each team is properly resourced, trained, and equipped to deliver services at the standard required to drive strong site outcomes.
- Performs related job duties
- How We Work
- Collaborative and low-ego team environment
- Fast-moving and highly iterative culture
- Strong focus on ownership and accountability
- Mission-driven and patient-centered mindset
- Open communication and continuous learning
- Comfortable navigating evolving business needs
What You Bring to the Team
- BA/BS required; MBA or other advanced degree a plus.
- 10+ years of experience in management consulting, a high-growth startup operating role, or a similarly demanding strategic/operational environment.
- Demonstrated ability to structure ambiguous problems, build frameworks from scratch, and translate analysis into a concrete operating plan.
- Strong quantitative fluency — comfortable building and interrogating performance dashboards and using data to diagnose root causes and drive decisions.
- Experience designing or overhauling operating models, processes, or service delivery functions, ideally in a fast-paced or scaling environment.
- Proven people management experience with a track record of leading, developing, and holding accountable a multidisciplinary team.
- Ability to manage multiple priorities, meet deadlines, and operate effectively in a fast-paced, evolving environment with limited precedent.
- Preferred Qualifications
- Experience at a top-tier management consulting firm, or as an early operator or generalist at a startup (e. g., Chief of Staff, Head of Operations, Biz Ops).
- Prior exposure to healthcare, life sciences, or clinical research — a plus but not required.
- Experience owning a P&L, KPI set, or operational performance metric at a program or network level.
- Demonstrated ability to ramp quickly into new domains without deep subject-matter expertise on day one.
Benefits That Support You
We believe great teams do their best work when they feel supported — professionally and personally.
- Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office
- Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health
- Mental health and wellness support through Spring Health
- Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health
- Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years
- 401(k) program with a company match of up to 3% (up to $3,000 annually)
- Weekly in-office lunch benefit every Tuesday
- 100% company-paid short-term and long-term disability coverage
- Annual wellness and professional development stipend to support your health and growth
• And more!
At Iterative Health, we believe great people drive innovation.
If you’re excited about helping transform the future of clinical research while building scalable people strategies that support growth and impact, we encourage you to apply.
- New York pay range
- $170,000
- $215,000
- USD
At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves.
We are focused on building an equitable and inclusive culture, and by extension, hiring process.
If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact Candidate Accommodations@iterative. health.
Director, Site Performance & Strategy - Cardiology in Cambridge employer: Iterative Health
At Iterative Health, we pride ourselves on being an exceptional employer that fosters a collaborative and mission-driven work culture. Our hybrid work environment allows for flexibility while ensuring in-office collaboration, and we offer comprehensive benefits including unlimited PTO, wellness support, and professional development stipends. With a strong focus on employee growth and a commitment to diversity and inclusion, we empower our team members to make a meaningful impact in transforming clinical research and patient outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Site Performance & Strategy - Cardiology in Cambridge
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Iterative Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Iterative Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Iterative Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Director, Site Performance & Strategy - Cardiology in Cambridge
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Iterative Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Iterative Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Iterative Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Iterative Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Iterative Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Iterative Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
