At a Glance
- Tasks: Lead a dynamic team to drive operational excellence and strategic impact in customer engagement.
- Company: Join Iterable, a top AI-powered platform trusted by leading brands worldwide.
- Benefits: Enjoy competitive salary, health benefits, and opportunities for remote work.
- Other info: Be part of a diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in a fast-growing company that values innovation and collaboration.
- Qualifications: Proven leadership in SaaS environments and strong communication skills are essential.
The predicted salary is between 48000 - 72000 € per year.
Iterable is the leading AI‑powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross‑channel interactions, and optimize engagement—all with enterprise‑grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!
Head of Value Engineering EMEA
The Sr. Manager, Value Engineering – EMEA is a senior people leader responsible for driving operational excellence, strategic impact, and team performance across Iterable’s pre‑ and post‑sales technical functions in the region. This leader manages both Solutions Consultants (SCs) and Solutions Architects (SAs)—ensuring alignment between technical validation, business value articulation, and customer outcomes across enterprise and commercial segments.
This role blends technical credibility, sales acumen, and operational leadership to foster deep alignment across regional Sales, Customer Success, and Product teams—ensuring frictionless collaboration throughout the customer lifecycle from introduction and evaluation through activation, adoption, and advocacy.
Position Details
- Lead and mentor a high‑performing team of SCs and SAs across EMEA; drive clarity of purpose, accountability, and measurable impact.
- Hire, onboard, and develop talent; ensure all team members have defined career development plans and active technical and soft‑skill training.
- Partner with sales leadership to achieve regional quota targets and company goals and foster strong sales and SC relationships.
- Ensure adherence to engagement standards, ROEs, and service SLAs that improve velocity, utilization, and consistency across the region.
- Partner with Revenue Operations and Enablement to define and measure KPIs; serve as the executive escalation point for key EMEA opportunities, ensuring technical and business confidence at every stage.
- Partner with regional sales leaders to influence pipeline strategy, opportunity qualification, and technical win execution.
- Represent Value Engineering in regional cross‑functional projects, collaborating with Sales, Product, Marketing, Partnerships, and Success to drive the GTM↔Product alignment.
- Act as a senior technical executive with customers, building confidence among C‑level stakeholders and connecting strategy, architecture, and measurable outcomes.
- Partner with Customer Success and Account Management teams to drive adoption, retention, and expansion opportunities.
Alignment
Represent Value Engineering in regional cross‑functional projects, collaborating with Sales, Product, Marketing, Partnerships, and Success. Drive the GTM↔Product Act as a senior technical executive with customers, building confidence among C‑level stakeholders and connecting strategy, architecture, and measurable outcomes. Partner with Customer Success and Account Management teams to drive adoption, retention, and expansion opportunities.
The Ideal Candidate Will Have
- Proven experience leading Solutions Consulting, Solutions Architecture, or Engineering teams within SaaS, MarTech, or data platform environments.
- A balance of strategic leadership and hands‑on technical credibility—able to advise both executive and engineering stakeholders.
- Experience managing distributed teams across multiple EMEA countries and cultures.
- Strong communication, executive presence, and ability to influence at all levels of an organization.
- Experience in technical pre‑sales, architecture, or consulting leadership roles within high‑growth SaaS organizations.
- Experience building scalable frameworks, reusable assets, and measurable operational improvements.
- Ability to travel 25‑30% of the time.
Recruitment Disclaimer
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:
- Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
- Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
- Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.
You may see all job vacancies on our official Iterable channels:
- Official Iterable website, Careers page: https://iterable.com/careers/
- Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/
Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender‑identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
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Senior Manager, Value Engineering in City of London employer: Iterable
Iterable is an exceptional employer that champions a culture of innovation, collaboration, and inclusion, making it a fantastic place for professionals seeking to make a meaningful impact in customer engagement. With a commitment to employee growth through defined career development plans and active training, Iterable not only empowers its team members but also fosters a supportive environment where diverse ideas are valued. Located in vibrant cities like London, employees benefit from a dynamic work atmosphere and the opportunity to work with leading brands across the globe, all while being part of a company recognised as one of the best workplaces in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Value Engineering in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Iterable or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Iterable’s culture and values. Show us how you embody Trust, Growth Mindset, Balance, and Humility in your work. We love candidates who align with our mission!
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it relates to the role of Senior Manager, Value Engineering. Highlight your leadership skills and technical expertise to impress us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate individuals who want to shape the future of customer engagement with us.
We think you need these skills to ace Senior Manager, Value Engineering in City of London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Manager, Value Engineering role. Highlight your experience in leading Solutions Consulting or Architecture teams, and show how your skills align with our values of Trust, Growth Mindset, Balance, and Humility.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've mentored teams and driven operational excellence in previous roles. This is your chance to demonstrate your ability to manage distributed teams across different cultures in EMEA.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate straightforward communication that gets right to the heart of your experience and qualifications.
Apply Through Our Website:Don’t forget to apply through our official website! It’s the best way to ensure your application gets seen by the right people. Plus, you can explore more about our culture and mission while you're there!
How to prepare for a job interview at Iterable
✨Know Your Stuff
Make sure you have a solid understanding of Iterable's platform and how it empowers brands. Brush up on the key features, benefits, and recent updates. This will help you articulate how your experience aligns with their mission and values.
✨Showcase Leadership Skills
As a Senior Manager, you'll need to demonstrate your ability to lead and mentor teams. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to driving performance and fostering collaboration.
✨Understand the Market
Familiarise yourself with the MarTech landscape and Iterable's position within it. Be ready to discuss industry trends, challenges, and opportunities, as well as how you can contribute to Iterable's growth and success in this competitive environment.
✨Cultural Fit Matters
Iterable values Trust, Growth Mindset, Balance, and Humility. Think about how you embody these values in your work and be prepared to share specific examples that highlight your alignment with their culture during the interview.
