At a Glance
- Tasks: Partner with leaders to shape strategic change and design impactful business models.
- Company: Forward-thinking organisation focused on significant business transformation.
- Benefits: Salary up to £65,000, excellent benefits, remote-first work, and occasional UK travel.
- Other info: Collaborative environment where your contributions are valued in driving successful change.
- Why this job: Influence high-profile transformation programmes and make a real impact on service design.
- Qualifications: Experience in Business Design and strong stakeholder management skills required.
The predicted salary is between 70000 - 90000 £ per year.
Shape the future before delivery begins. We're recruiting for an experienced Business Design Partner to join a forward-thinking organisation undergoing significant business transformation. This is a strategic role where you'll partner with Directors and senior leaders to define complex business challenges, shape future operating models and ensure change initiatives are set up for success before entering delivery. If you enjoy bringing clarity to ambiguity, influencing senior stakeholders and designing services that deliver real business value, we'd love to hear from you.
What you'll be doing:
- Partner with Directors and Executive Sponsors to shape strategic change initiatives.
- Lead discovery activities to understand business challenges, define outcomes and identify opportunities.
- Design future operating models, business processes, customer journeys and services.
- Develop options and recommendations that support informed investment and delivery decisions.
- Provide constructive challenge to ensure change is well-defined, achievable and aligned to business strategy.
- Ensure designs consider customer experience, operational effectiveness, governance and regulatory requirements.
- Collaborate with Delivery, PMO, Digital, Data, Architecture and Change teams to create joined-up solutions.
What we're looking for:
- Significant experience in Business Design, Service Design, Operating Model Design, Business Architecture or Strategic Business Analysis.
- Experience shaping large-scale transformation programmes within complex, regulated organisations.
- A proven ability to influence Executive and Director-level stakeholders.
- Strong discovery, facilitation and problem-framing skills.
- Experience developing future-state operating models, service designs and end-to-end business processes.
- Excellent communication and stakeholder management skills with the confidence to challenge constructively.
- An understanding of digital, data and technology-enabled change.
We'd particularly welcome applications from professionals with experience in:
- Ideally Social Housing/ Care or Healthcare
- Other highly regulated environments
- Local Government / Central Government/ Utilities
What's on offer?
- Salary up to £65,000
- Excellent benefits package
- Remote-first working with occasional UK travel
- The opportunity to influence high-profile transformation programmes from concept through to delivery
- A collaborative environment where business design is recognised as a critical part of successful change
If you're passionate about shaping better services, influencing strategic decisions and designing meaningful business change, we'd love to hear from you.
Business Design Partner employer: itecopeople
Join a forward-thinking organisation that prioritises innovation and collaboration, offering a remote-first work culture with occasional UK travel. As a Business Design Partner, you'll have the opportunity to influence high-profile transformation programmes while enjoying an excellent benefits package and a commitment to employee growth and development. This is a place where your expertise in shaping strategic change will be valued and recognised as essential to our success.
