Business Systems Manager in London)

Contract Business Systems Manager – ResourceLink (Zellis HCM)

£425-£470/day (Inside IR35) | Hybrid – 2 days/week in London | 3-6 months | ASAP Start

Recruiting on behalf of a prestigious London-based client

We\’re looking for an experienced Business Systems Manager with strong technical expertise in ResourceLink (Zellis HCM) to join a major London-based organisation on an initial 3-6 month contract. This is a hybrid role requiring 2 days onsite per week.

Working within the Enterprise Systems team and reporting to the Head of Enterprise Systems, you\’ll manage a team of technical analysts/developers and take ownership of key HR systems, ensuring they\’re robust, secure, and optimised to meet evolving business needs.

Key Responsibilities:

1. Lead the ongoing management, development and optimisation of ResourceLink (Zellis HCM) and related business systems
2. Oversee 2nd and 3rd line support for business-critical applications, ensuring performance to SLAs
3. Manage system upgrades, configuration, and integrations, including planning, testing, training and roll-out
4. Collaborate with cross-functional teams to align systems with organisational strategy and improve business processes
5. Identify opportunities for automation, efficiency, and improved user experience
6. Ensure compliance with security policies and data protection standards
7. Mentor and manage a specialist team, driving performance and continuous improvement
8. Maintain system documentation, knowledge base and training materials

Essential Skills & Experience:

1. Strong hands-on experience with ResourceLink (Zellis HCM), including configuration and support
2. Proven track record managing complex enterprise applications in a large-scale environment
3. Skilled in stakeholder engagement, system strategy, and service delivery
4. Sound knowledge of data security, compliance, and IT service management (ITIL, etc.)
5. Strong leadership capabilities – managing both internal teams and external suppliers
6. Proficient in process automation and leveraging new technologies (e.g., AI) to enhance systems
7. Project management experience (e.g., PRINCE2, PMP) and familiarity with IT best practices are highly desirable.

This is a great opportunity to join a well-regarded organisation and make an immediate impact on the performance and direction of key enterprise systems.

Services Advertised are those of Employment business

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