Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate learner activities and ensure compliance in apprenticeship programmes.
- Company: Join Itec, an employee-owned organisation dedicated to your growth and success.
- Benefits: Enjoy 30 days annual leave, health care, and discounts on retail and gym memberships.
- Why this job: Make a real impact in the Health and Social Care sector while developing others.
- Qualifications: Strong organisational skills and previous administrative experience are essential.
- Other info: We value every voice and offer a supportive, inclusive workplace.
The predicted salary is between 30000 - 42000 ÂŁ per year.
To provide comprehensive administrative support to the Apprenticeship Delivery Team, ensuring the efficient coordination of learner activity, compliance processes, qualification bookings, and data integrity. The role supports assessors, learners, employers, and managers to ensure contractual compliance and high standards of service delivery.
Your impact
- Coordinate and book learner inductions, ensuring all documentation and systems are prepared in advance.
- Monitor learner attendance at inductions and scheduled sessions.
- Manage cancellations and rescheduling in a timely and professional manner.
- Maintain accurate learner records and update Smart Assessor and Itec Reports accordingly.
- Work collaboratively with EWS team, Assessor and Performance Managers to book and monitor Essential Skills Wales (ESW) qualifications.
- Coordinate and book external examinations.
- Arrange and facilitate invigilation in line with awarding body regulations as required.
- Track examination results and communicate outcomes to relevant staff.
- Ensure all examination and qualification processes remain compliant with awarding body and audit requirements.
- Support learners and employers to access and use internal e-portfolio system.
- Troubleshoot and resolve e-portfolio system errors, liaising with IT support or system providers where necessary.
- Monitor system usage to ensure assessors maintain timely learner reviews and evidence uploads.
- Monitor assessor compliance against key performance indicators, including timely reviews and induction documentation completion.
- Ensure learner files and digital records are complete, accurate, and audit ready.
- Support the team in meeting contractual requirements related to starts, attendance, reviews, and completions.
- Escalate compliance concerns to the Performance Manager or Lead IQA where necessary.
- Maintain regular and professional communication with learners, employers, assessors, and managers.
- Respond promptly to queries via telephone and email.
- Support employer engagement activities through the learner journey.
Previous administrative experience
- Strong organisational skills with the ability to manage multiple priorities.
- Experience using Microsoft Office and Learner Management Systems.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Safeguarding knowledge and understanding.
Desirable
- Previous administrative experience within education, training, or apprenticeship environments.
- Previous experience working with apprenticeships programmes or funded training.
- Experience using e-portfolio systems.
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
At Itec, we put our employees at the heart of everything we do. As an employeeâowned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, wellâbeing, and success.
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profitâsharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
If you are passionate about developing others and making a difference in the Health and Social Care sector, we would love to hear from you!
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
Programme Coordinator in Cardiff employer: Itec Skills & Employment
Contact Detail:
Itec Skills & Employment Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Programme Coordinator in Cardiff
â¨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in apprenticeship programmes. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
â¨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your skills align with their mission. Practise common interview questions and think of examples from your past experiences that highlight your organisational skills and ability to manage multiple priorities.
â¨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Programme Coordinator in Cardiff
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Programme Coordinator role. Highlight your relevant experience in administrative support, especially in education or apprenticeship environments, to show us youâre the right fit!
Show Off Your Organisational Skills: We love a candidate who can juggle multiple priorities! In your application, give examples of how you've managed tasks efficiently in the past. This will help us see how you can coordinate learner activities and maintain compliance.
Communicate Clearly: Since excellent written and verbal communication skills are key for this role, make sure your application is clear and concise. Use professional language but let your personality shine through â we want to get to know you!
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, it shows us youâre keen to join our team!
How to prepare for a job interview at Itec Skills & Employment
â¨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Programme Coordinator role. Familiarise yourself with the key responsibilities like coordinating learner inductions and managing compliance processes. This will help you answer questions confidently and show that you're genuinely interested in the position.
â¨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple priorities. Be ready to discuss how you keep track of learner records and ensure compliance, as these are crucial for the job.
â¨Communicate Clearly and Professionally
Excellent communication is key in this role. Practice articulating your thoughts clearly and professionally, both verbally and in writing. You might be asked about how you handle queries from learners or employers, so think of specific instances where youâve demonstrated effective communication.
â¨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities, especially regarding compliance and learner support. Think about potential challenges you might face in the role and how you would address them. This will demonstrate your proactive approach and readiness for the job.