Hours of work: Monday to Friday 09:00am to 16:30pm
About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well‑being, and success.
About the role
As a Reception Administrator, you’ll support the reception and administrative function of the team, completing administrative tasks, answering telephone calls and updating systems with relevant information.
Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.
Your impact
Handle incoming calls, directing them appropriately and ensuring efficient call transfers.
Relay messages to the appropriate staff members promptly.
Maintain a clean, organised, and professional working environment.
Perform general office tasks, including filing, photocopying, and faxing.
Provide administrative support to the team as needed.
Manage incoming and outgoing mail efficiently.
Adhere to centre security protocols to ensure a safe environment.
Assist in processing learner allowances.
Greet and assist visitors in a professional, courteous, and welcoming manner.
Oversee meeting room bookings, optimizing space usage to meet business needs.
Support the wider administration function of the business as required.
What are we looking for?
Minimum two GCSE’s Maths and English (Grade C and above)
Willingness to undergo a DBS check (cost covered by the company)
What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit‑sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Reception / Administrator (Cardiff)
Company: Itec Training Solutions Limited
Salary: from £24,480 a year
Hours: Full-time
Location: CF24 0AB
Working pattern: On-site
Job type: Permanent
Posting date: 16 Oct 2026
Closing date: 30 Oct 2026
Summary
Reception Administrator JGW+
Salary banding: £24,480
Location: Cardiff (Onsite)
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 16:30pm
About Us
At Itec, we put our employees at the heart of everything we do. As an employee‑owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well‑being, and success.
About the role
As a Reception Administrator, you’ll support the reception and administrative function of the team, completing administrative tasks, answering telephone calls and updating systems with relevant information.
Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.
Your impact
Handle incoming calls, directing them appropriately and ensuring efficient call transfers.
Relay messages to the appropriate staff members promptly.
Maintain a clean, organised, and professional working environment.
Perform general office tasks, including filing, photocopying, and faxing.
Provide administrative support to the team as needed.
Manage incoming and outgoing mail efficiently.
Adhere to centre security protocols to ensure a safe environment.
Assist in processing learner allowances.
Greet and assist visitors in a professional, courteous, and welcoming manner.
Oversee meeting room bookings, optimizing space usage to meet business needs.
Support the wider administration function of the business as required.
What are we looking for?
Essential
Minimum two GCSE’s Maths and English (Grade C and above)
Willingness to undergo a DBS check (cost covered by the company)
What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit‑sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Job Description
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Reception / Administrator (Cardiff) employer: Itec Skills and Employment
Itec Skills and Employment is an exceptional employer that prioritises the growth and development of its staff, offering a supportive work culture where creativity and innovation thrive. As a Youth Tutor in Wales, you will have the opportunity to make a meaningful impact on the lives of NEET learners while benefiting from ongoing professional development and a collaborative team environment. Join us to be part of a mission-driven organisation that values your contributions and fosters a sense of community.
Contact Details:
Itec Skills and Employment Recruitment Team
